Equity National Title - Notice history

IT - Network (SSL/SSH Certificate Inspection) - Resolved

Impacted Service(s):

Network Connectivity to External Resources

Description:

Fortigate issued an update which caused connectivity issues to most external services.

Summary:

• At 9:24am ET, Fortigate issued an update to our firewalls

• The update caused connectivity from our firewalls to their web filter server to be severed

• At 9:30 ET, IT was made aware of connectivity issues

• At 10:24 ET, Fortigate resolved the issue

• At 11:30 ET, IT received confirmation from Fortigate that this was a known issue

• Incident resolved at 10:24

Expected Service Impact:

Intermittent and(or) loss of:

• Internet Connectivity to External Resources

Outage Window:

Start Date & Time: Monday 04/28/2025 09:24 AM ET

End Date & Time: Monday 04/28/2025 10:24 AM ET

FURTHER INFORMATION

To request further information regarding this outage please contact the IT help desk.

Email: helpdesk@equitynational.com

Phone: 888-434-5500 x1023