Equity National Title Status - Incident history https://equitynational.instatus.com Equity National Title Tue, 3 Mar 2026 18:34:00 +0000 IT – Citrix ResWare (Standalone Application Only) – Outage Type: Incident Duration: 3 hours and 14 minutes Affected Components: Citrix, ResWare Mar 3, 18:34:00 GMT+0 - Investigating - Outsourcers are currently unable to access the Citrix ResWare standalone application. Access to ResWare through other methods is functioning normally and remains unaffected. We are actively investigating the issue and working to restore full access as quickly as possible. Mar 3, 21:48:00 GMT+0 - Resolved - | **IT Outage – Citrix ResWare (Standalone Application Only) – Resolved** | | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Impacted Service(s):**Citrix ResWare (Standalone Application Only)**Incident Description**Outsourcers were temporarily unable to access the standalone ResWare client via Citrix after a virtual server unexpectedly reverted to an older system image. The server was restored using a recent snapshot and rebuilt as needed. Full access has been successfully restored.**Service Impact:**Service Impact:Access to the Citrix ResWare standalone application for outsourced usersExternal Citrix Environment Connectivity (limited specifically to the ResWare standalone application) \*ResWare access through all other methods remained operational and was not impacted.**Impact Start/End Time:** **Start Date & Time:** Tuesday 3/2/2026 13:34 ET **End Date & Time:** Tuesday 3/2/2026 16:48 ET **FURTHER INFORMATION**To request further information regarding this outage please contact the IT help desk. Email: [helpdesk@equitynational.com](mailto:helpdesk@equitynational.com)Phone: 888-434-5500 x1023 | Type: Incident

Duration: 3 hours and 14 minutes

Affected Components: ,

<p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>18:34:00</var> GMT+0</small><br><strong>Investigating</strong> - Outsourcers are currently unable to access the Citrix ResWare standalone application. Access to ResWare through other methods is functioning normally and remains unaffected. We are actively investigating the issue and working to restore full access as quickly as possible..</p> <p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>21:48:00</var> GMT+0</small><br><strong>Resolved</strong> - | **IT Outage – Citrix ResWare (Standalone Application Only) – Resolved** | | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Impacted Service(s):**Citrix ResWare (Standalone Application Only)**Incident Description**Outsourcers were temporarily unable to access the standalone ResWare client via Citrix after a virtual server unexpectedly reverted to an older system image. The server was restored using a recent snapshot and rebuilt as needed. Full access has been successfully restored.**Service Impact:**Service Impact:Access to the Citrix ResWare standalone application for outsourced usersExternal Citrix Environment Connectivity (limited specifically to the ResWare standalone application) \*ResWare access through all other methods remained operational and was not impacted.**Impact Start/End Time:** **Start Date & Time:** Tuesday 3/2/2026 13:34 ET **End Date & Time:** Tuesday 3/2/2026 16:48 ET **FURTHER INFORMATION**To request further information regarding this outage please contact the IT help desk. Email: [helpdesk@equitynational.com](mailto:helpdesk@equitynational.com)Phone: 888-434-5500 x1023 |.</p> ]]> Tue, 3 Mar 2026 18:34:00 +0000 https://equitynational.instatus.com/incident/cmmb1gp2n0g4xu1rav0l99809 https://equitynational.instatus.com/incident/cmmb1gp2n0g4xu1rav0l99809 IT - Planned Outage (Network) - Notification Type: Maintenance Duration: 21 minutes Affected Components: Citrix, my.equitynational.com, ResWare, eclosingsbyequity.com, equitynationaltitle.com Feb 21, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 21, 20:21:03 GMT+0 - Completed - Maintenance has completed successfully. Feb 21, 20:00:00 GMT+0 - Identified - IT - Planned Outage (Network) - Notification Impacted Service(s): Internal and External Network Connectivity Scope of Work: Firmware Upgrades on Multiple Network Devices Expected Service Impact: Intermittent and(or) loss of: * Internet Connectivity * Connectivity to Internal Servers/Applications * External Citrix Environment Connectivity * Access to Internally Hosted Websites (i.e. my.equitynational.com) Outage Window: Planned Start Date & Time: Saturday 02/21/2026 3:00 PM ET Planned End Date & Time: Saturday 02/21/2026 6:00 PM ET FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Phone: 888-434-5500 x1023 Type: Maintenance

Duration: 21 minutes

Affected Components: , , , ,

<p><small>Feb <var data-var='date'> 21</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 21</var>, <var data-var='time'>20:21:03</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Feb <var data-var='date'> 21</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - IT - Planned Outage (Network) - Notification Impacted Service(s): Internal and External Network Connectivity Scope of Work: Firmware Upgrades on Multiple Network Devices Expected Service Impact: Intermittent and(or) loss of: * Internet Connectivity * Connectivity to Internal Servers/Applications * External Citrix Environment Connectivity * Access to Internally Hosted Websites (i.e. my.equitynational.com) Outage Window: Planned Start Date & Time: Saturday 02/21/2026 3:00 PM ET Planned End Date & Time: Saturday 02/21/2026 6:00 PM ET FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Phone: 888-434-5500 x1023.</p> ]]> Sat, 21 Feb 2026 20:00:00 +0000 https://equitynational.instatus.com/maintenance/cmls9myyr070312xohwimwj2t https://equitynational.instatus.com/maintenance/cmls9myyr070312xohwimwj2t IT - Planned Outage (Network) - Notification Type: Maintenance Duration: 43 minutes Affected Components: Citrix, my.equitynational.com, ResWare, eclosingsbyequity.com, equitynationaltitle.com Nov 8, 20:00:00 GMT+0 - Identified - IT - Planned Outage (Network) - Notification Impacted Service(s): Internal and External Network Connectivity Scope of Work: Firmware Upgrades on Multiple Network Devices Expected Service Impact: Intermittent and(or) loss of: * Internet Connectivity * Connectivity to Internal Servers/Applications * External Citrix Environment Connectivity * Access to Internally Hosted Websites (i.e. my.equitynational.com) Outage Window: Planned Start Date & Time: Saturday 11/08/2025 3:00 PM ET Planned End Date & Time: Saturday 11/08/2025 6:00 PM ET FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Phone: 888-434-5500 x1023 Nov 8, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 8, 20:42:36 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 43 minutes

Affected Components: , , , ,

<p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - IT - Planned Outage (Network) - Notification Impacted Service(s): Internal and External Network Connectivity Scope of Work: Firmware Upgrades on Multiple Network Devices Expected Service Impact: Intermittent and(or) loss of: * Internet Connectivity * Connectivity to Internal Servers/Applications * External Citrix Environment Connectivity * Access to Internally Hosted Websites (i.e. my.equitynational.com) Outage Window: Planned Start Date & Time: Saturday 11/08/2025 3:00 PM ET Planned End Date & Time: Saturday 11/08/2025 6:00 PM ET FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Phone: 888-434-5500 x1023.</p> <p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>20:42:36</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sat, 8 Nov 2025 20:00:00 +0000 https://equitynational.instatus.com/maintenance/cmhqin80a00r6t0hp85y4n7m1 https://equitynational.instatus.com/maintenance/cmhqin80a00r6t0hp85y4n7m1 IT - Planned Maintenance (Citrix) - Notification Type: Maintenance Duration: 19 minutes Affected Components: Citrix Jun 27, 00:48:57 GMT+0 - Completed - Maintenance has completed successfully. Jun 27, 00:30:00 GMT+0 - Identified - IT - Planned Maintenance (Citrix) - Notification **Impacted Service(s): Citrix** Scope of Work: Citrix NetScaler will be patched to resolve a vulnerability that was recently discovered. **Outage Window:** * **Planned Start Date & Time: Thursday 06/26/2025 8:30 PM ET** * **Planned End Date & Time: Thursday 06/26/2025 9:00 PM ET** FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Jun 27, 00:30:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 19 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 27</var>, <var data-var='time'>00:48:57</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Jun <var data-var='date'> 27</var>, <var data-var='time'>00:30:00</var> GMT+0</small><br><strong>Identified</strong> - IT - Planned Maintenance (Citrix) - Notification **Impacted Service(s): Citrix** Scope of Work: Citrix NetScaler will be patched to resolve a vulnerability that was recently discovered. **Outage Window:** * **Planned Start Date & Time: Thursday 06/26/2025 8:30 PM ET** * **Planned End Date & Time: Thursday 06/26/2025 9:00 PM ET** FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com.</p> <p><small>Jun <var data-var='date'> 27</var>, <var data-var='time'>00:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Fri, 27 Jun 2025 00:30:00 +0000 https://equitynational.instatus.com/maintenance/cmcdqb6y802gd3qa9j8r2gkq3 https://equitynational.instatus.com/maintenance/cmcdqb6y802gd3qa9j8r2gkq3 Equity National Title - Scheduled Website Maintenance Type: Maintenance Duration: 3 hours and 22 minutes Affected Components: ResWare, my.equitynational.com Jun 19, 03:22:14 GMT+0 - Completed - Maintenance has completed successfully. Jun 19, 00:00:00 GMT+0 - Identified - ![](https://i.postimg.cc/sxyXjPjp/Efficiency.png) ### This is an announcement of upcoming website maintenance. The maintenance will be performed on Wednesday, June 18th 2025 during the following window: * Start: 8 PM EDT * Estimated End Time: 11 PM EDT https://my.equitynational.com/ will briefly be inaccessible. Downtime may be between 3 and 4 hours.. No other Equity National Title service will be affected. Jun 18, 23:36:29 GMT+0 - Identified - Maintenance didn't start yet. Jun 19, 00:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 3 hours and 22 minutes

Affected Components: ,

<p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>03:22:14</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Identified</strong> - ![](https://i.postimg.cc/sxyXjPjp/Efficiency.png) ### This is an announcement of upcoming website maintenance. The maintenance will be performed on Wednesday, June 18th 2025 during the following window: * Start: 8 PM EDT * Estimated End Time: 11 PM EDT https://my.equitynational.com/ will briefly be inaccessible. Downtime may be between 3 and 4 hours.. No other Equity National Title service will be affected..</p> <p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>23:36:29</var> GMT+0</small><br><strong>Identified</strong> - Maintenance didn't start yet..</p> <p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>00:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Thu, 19 Jun 2025 00:00:00 +0000 https://equitynational.instatus.com/maintenance/cmc2laqsw00115biybovrdagd https://equitynational.instatus.com/maintenance/cmc2laqsw00115biybovrdagd IT - Network (SSL/SSH Certificate Inspection) - Service Disruption/Monitoring Type: Incident Duration: 2 hours and 17 minutes Affected Components: ResWare, eclosingsbyequity.com, equitynationaltitle.com, my.equitynational.com Apr 28, 13:30:00 GMT+0 - Investigating - **IT - Network (SSL/SSH Certificate Inspection) - Service Disruption/Monitoring** **Impacted Service(s):** Network connectivity to external resources. **Scope of Work:** Fortigate SSL/SSH Certificate Inspection. Service appears to be restored. Working to identify root cause and monitoring services. **Expected Service Impact:** Intermittent and(or) loss of: * Network Connectivity to External Resources **Outage Window:** **Impact Start Date & Time:** 4/28/2025 9:30AM EST **Impact End Date & Time:** 4/28/2025 10:15AM EST **FURTHER INFORMATION** To request further information regarding this outage please contact the IT help desk. Email: [helpdesk@equitynational.com](mailto:helpdesk@equitynational.com) Phone: 888-434-5500 x1023 Apr 28, 15:47:01 GMT+0 - Resolved - **IT - Network (SSL/SSH Certificate Inspection) - Resolved** **Impacted Service(s):** Network Connectivity to External Resources **Description:** Fortigate issued an update which caused connectivity issues to most external services. **Summary:** * At 9:24am ET, Fortigate issued an update to our firewalls * The update caused connectivity from our firewalls to their web filter server to be severed * At 9:30 ET, IT was made aware of connectivity issues * At 10:24 ET, Fortigate resolved the issue * At 11:30 ET, IT received confirmation from Fortigate that this was a known issue * Incident resolved at 10:24 **Expected Service Impact:** Intermittent and(or) loss of: * Internet Connectivity to External Resources **Outage Window:** **Start Date & Time:** Monday 04/28/2025 09:24 AM ET **End Date & Time:** Monday 04/28/2025 10:24 AM ET **FURTHER INFORMATION** To request further information regarding this outage please contact the IT help desk. Email: [helpdesk@equitynational.com](mailto:helpdesk@equitynational.com) Phone: 888-434-5500 x1023 Type: Incident

Duration: 2 hours and 17 minutes

Affected Components: , , ,

<p><small>Apr <var data-var='date'> 28</var>, <var data-var='time'>13:30:00</var> GMT+0</small><br><strong>Investigating</strong> - **IT - Network (SSL/SSH Certificate Inspection) - Service Disruption/Monitoring** **Impacted Service(s):** Network connectivity to external resources. **Scope of Work:** Fortigate SSL/SSH Certificate Inspection. Service appears to be restored. Working to identify root cause and monitoring services. **Expected Service Impact:** Intermittent and(or) loss of: * Network Connectivity to External Resources **Outage Window:** **Impact Start Date & Time:** 4/28/2025 9:30AM EST **Impact End Date & Time:** 4/28/2025 10:15AM EST **FURTHER INFORMATION** To request further information regarding this outage please contact the IT help desk. Email: [helpdesk@equitynational.com](mailto:helpdesk@equitynational.com) Phone: 888-434-5500 x1023.</p> <p><small>Apr <var data-var='date'> 28</var>, <var data-var='time'>15:47:01</var> GMT+0</small><br><strong>Resolved</strong> - **IT - Network (SSL/SSH Certificate Inspection) - Resolved** **Impacted Service(s):** Network Connectivity to External Resources **Description:** Fortigate issued an update which caused connectivity issues to most external services. **Summary:** * At 9:24am ET, Fortigate issued an update to our firewalls * The update caused connectivity from our firewalls to their web filter server to be severed * At 9:30 ET, IT was made aware of connectivity issues * At 10:24 ET, Fortigate resolved the issue * At 11:30 ET, IT received confirmation from Fortigate that this was a known issue * Incident resolved at 10:24 **Expected Service Impact:** Intermittent and(or) loss of: * Internet Connectivity to External Resources **Outage Window:** **Start Date & Time:** Monday 04/28/2025 09:24 AM ET **End Date & Time:** Monday 04/28/2025 10:24 AM ET **FURTHER INFORMATION** To request further information regarding this outage please contact the IT help desk. Email: [helpdesk@equitynational.com](mailto:helpdesk@equitynational.com) Phone: 888-434-5500 x1023.</p> ]]> Mon, 28 Apr 2025 13:30:00 +0000 https://equitynational.instatus.com/incident/cma16ry5i000d7lielnziq2rc https://equitynational.instatus.com/incident/cma16ry5i000d7lielnziq2rc IT - Planned Outage (Network) - Notification Type: Maintenance Affected Components: my.equitynational.com, ResWare, eclosingsbyequity.com, equitynationaltitle.com Mar 18, 19:00:00 GMT+0 - Identified - IT - Planned Outage (Network) - Notification Impacted Service(s): Internal and External Network Connectivity Scope of Work: Firmware Upgrades on Multiple Network Devices Expected Service Impact: Intermittent and(or) loss of: * Internet Connectivity * Connectivity to Internal Servers/Applications * External Citrix Environment Connectivity * Access to Internally Hosted Websites (i.e. my.equitynational.com) Outage Window: Planned Start Date & Time: Sunday 03/18/2025 3:00 PM ET Planned End Date & Time: Sunday 03/08/2025 7:00 PM ET FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Phone: 888-434-5500 x1023 Mar 18, 19:00:00 GMT+0 - Completed - Maintenance has completed successfully Mar 18, 19:00:00 GMT+0 - Completed - IT - Planned Outage (Network) - Notification Impacted Service(s): Internal and External Network Connectivity Scope of Work: Firmware Upgrades on Multiple Network Devices Expected Service Impact: Intermittent and(or) loss of: * Internet Connectivity * Connectivity to Internal Servers/Applications * External Citrix Environment Connectivity * Access to Internally Hosted Websites (i.e. my.equitynational.com) Outage Window: Planned Start Date & Time: Sunday 03/18/2025 3:00 PM ET Planned End Date & Time: Sunday 03/08/2025 7:00 PM ET FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Phone: 888-434-5500 x1023 Type: Maintenance

Affected Components: , , ,

<p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Identified</strong> - IT - Planned Outage (Network) - Notification Impacted Service(s): Internal and External Network Connectivity Scope of Work: Firmware Upgrades on Multiple Network Devices Expected Service Impact: Intermittent and(or) loss of: * Internet Connectivity * Connectivity to Internal Servers/Applications * External Citrix Environment Connectivity * Access to Internally Hosted Websites (i.e. my.equitynational.com) Outage Window: Planned Start Date & Time: Sunday 03/18/2025 3:00 PM ET Planned End Date & Time: Sunday 03/08/2025 7:00 PM ET FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Phone: 888-434-5500 x1023.</p> <p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Completed</strong> - IT - Planned Outage (Network) - Notification Impacted Service(s): Internal and External Network Connectivity Scope of Work: Firmware Upgrades on Multiple Network Devices Expected Service Impact: Intermittent and(or) loss of: * Internet Connectivity * Connectivity to Internal Servers/Applications * External Citrix Environment Connectivity * Access to Internally Hosted Websites (i.e. my.equitynational.com) Outage Window: Planned Start Date & Time: Sunday 03/18/2025 3:00 PM ET Planned End Date & Time: Sunday 03/08/2025 7:00 PM ET FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Phone: 888-434-5500 x1023.</p> ]]> Tue, 18 Mar 2025 19:00:00 +0000 https://equitynational.instatus.com/maintenance/cm892fdiq00153s0rcaean2uv https://equitynational.instatus.com/maintenance/cm892fdiq00153s0rcaean2uv Equity National Title - Server Maintenance Type: Maintenance Affected Components: my.equitynational.com Nov 20, 18:24:51 GMT+0 - Completed - We are implementing firewall configuration changes to enhance the security and performance of our network. Although no disruptions are expected, please reach out to the IT Help Desk at helpdesk@equitynational.com if you experience any issues accessing systems or resources. Type: Maintenance

Affected Components:

<p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>18:24:51</var> GMT+0</small><br><strong>Completed</strong> - We are implementing firewall configuration changes to enhance the security and performance of our network. Although no disruptions are expected, please reach out to the IT Help Desk at helpdesk@equitynational.com if you experience any issues accessing systems or resources..</p> ]]> Wed, 20 Nov 2024 18:24:51 +0000 https://equitynational.instatus.com/maintenance/cm3q80ty0000113exu5yb6lac https://equitynational.instatus.com/maintenance/cm3q80ty0000113exu5yb6lac IT - Planned Outage (Network) - Notification Type: Maintenance Duration: 2 hours Affected Components: ResWare, equitynationaltitle.com, my.equitynational.com, eclosingsbyequity.com Oct 3, 00:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 3, 02:00:00 GMT+0 - Completed - Maintenance has completed successfully Oct 3, 00:00:00 GMT+0 - Identified - **Impacted Service(s):** Network Connectivity **Scope of Work:** Firewall Firmware Upgrade **Description:** Firewall Firmware upgrade to ensure up-to-date security, patch vulnerabilities, and improve system performance. **Expected Service Impact:** Intermittent and(or) loss of: * Internet Connectivity * Connectivity to Internal Servers/Applications * External Citrix Environment Connectivity * Access to Internally Hosted Websites (i.e. [my.equitynational.com](http://my.equitynational.com)) **Outage Window:** **Planned Start Date & Time:** Wednesday 10/2/2024 8:00 PM ET **Planned End Date & Time:** Wednesday 10/2/2024 10:00 PM ET **FURTHER INFORMATION** To request further information regarding this outage please contact the IT help desk. Email: [helpdesk@equitynational.com](mailto:helpdesk@equitynational.com) Phone: 888-434-5500 x1023 Type: Maintenance

Duration: 2 hours

Affected Components: , , ,

<p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>00:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Identified</strong> - **Impacted Service(s):** Network Connectivity **Scope of Work:** Firewall Firmware Upgrade **Description:** Firewall Firmware upgrade to ensure up-to-date security, patch vulnerabilities, and improve system performance. **Expected Service Impact:** Intermittent and(or) loss of: * Internet Connectivity * Connectivity to Internal Servers/Applications * External Citrix Environment Connectivity * Access to Internally Hosted Websites (i.e. [my.equitynational.com](http://my.equitynational.com)) **Outage Window:** **Planned Start Date & Time:** Wednesday 10/2/2024 8:00 PM ET **Planned End Date & Time:** Wednesday 10/2/2024 10:00 PM ET **FURTHER INFORMATION** To request further information regarding this outage please contact the IT help desk. Email: [helpdesk@equitynational.com](mailto:helpdesk@equitynational.com) Phone: 888-434-5500 x1023.</p> ]]> Thu, 3 Oct 2024 00:00:00 +0000 https://equitynational.instatus.com/maintenance/cm1s82yse003q124aztnqa2g7 https://equitynational.instatus.com/maintenance/cm1s82yse003q124aztnqa2g7 IT - Planned Outage (Network) – Notification Type: Maintenance Duration: 3 hours Affected Components: ResWare, equitynationaltitle.com, my.equitynational.com, eclosingsbyequity.com Sep 18, 02:00:00 GMT+0 - Completed - Maintenance has completed successfully Sep 17, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 17, 23:00:00 GMT+0 - Identified - **Impacted Service(s):** Network Connectivity **Scope of Work:** Server Room Equipment Installation/Move **Description:** New equipment for Backup and Disaster Recovery will be installed. Current equipment for virtual servers will be moved to a different rack. **Expected Service Impact:** Intermittent and(or) loss of: * Internet Connectivity * Connectivity to Internal Servers/Applications * External Citrix Environment Connectivity * Access to Internally Hosted Websites (i.e. [my.equitynational.com](http://my.equitynational.com)) **Outage Window:** **Planned Start Date & Time:** Tuesday 9/17/2022 7:00 PM ET **Planned End Date & Time:** Tuesday 9/17/2022 10:00 PM ET **FURTHER INFORMATION** To request further information regarding this outage please contact the IT help desk. Email: [helpdesk@equitynational.com](mailto:helpdesk@equitynational.com) Phone: 888-434-5500 x1023 Type: Maintenance

Duration: 3 hours

Affected Components: , , ,

<p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - **Impacted Service(s):** Network Connectivity **Scope of Work:** Server Room Equipment Installation/Move **Description:** New equipment for Backup and Disaster Recovery will be installed. Current equipment for virtual servers will be moved to a different rack. **Expected Service Impact:** Intermittent and(or) loss of: * Internet Connectivity * Connectivity to Internal Servers/Applications * External Citrix Environment Connectivity * Access to Internally Hosted Websites (i.e. [my.equitynational.com](http://my.equitynational.com)) **Outage Window:** **Planned Start Date & Time:** Tuesday 9/17/2022 7:00 PM ET **Planned End Date & Time:** Tuesday 9/17/2022 10:00 PM ET **FURTHER INFORMATION** To request further information regarding this outage please contact the IT help desk. Email: [helpdesk@equitynational.com](mailto:helpdesk@equitynational.com) Phone: 888-434-5500 x1023.</p> ]]> Tue, 17 Sep 2024 23:00:00 +0000 https://equitynational.instatus.com/maintenance/cm16jsucs000g6ijik2y2j5t8 https://equitynational.instatus.com/maintenance/cm16jsucs000g6ijik2y2j5t8 IT – Planed Outage: Telecom (Phone Service) – Notification Type: Maintenance Duration: 3 hours Affected Components: equitynationaltitle.com Aug 28, 01:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 27, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 27, 22:00:00 GMT+0 - Identified - **Impacted Service(s):** Telecom (Phone Service) – Inbound/Outbound Calls **Scope of Work:** Telecom (Phone Service) – Inbound/Outbound Calls; provider testing & configuration **Description:** Telecom (Phone Service) – Inbound/Outbound calls; testing & configuration will be performed. During testing & configuration, phones (inbound/outbound calls) will be unavailable intermittently with potential for impact lasting approximately 1-3 hours. **Expected Service Impact:** Intermittent and(or) loss of: * Telecom (Phone Service) – Inbound/Outbound Calls **Outage Window:** **Planned Start Date & Time:** Tuesday 8/27/2024 6:00 PM ET **Planned End Date & Time: Tuesday** 8/27/2024 9:00 PM ET **FURTHER INFORMATION** To request further information regarding this outage please contact the IT help desk. Email: [helpdesk@equitynational.com](mailto:helpdesk@equitynational.com) Phone: 888-434-5500 x1023 Type: Maintenance

Duration: 3 hours

Affected Components:

<p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - **Impacted Service(s):** Telecom (Phone Service) – Inbound/Outbound Calls **Scope of Work:** Telecom (Phone Service) – Inbound/Outbound Calls; provider testing & configuration **Description:** Telecom (Phone Service) – Inbound/Outbound calls; testing & configuration will be performed. During testing & configuration, phones (inbound/outbound calls) will be unavailable intermittently with potential for impact lasting approximately 1-3 hours. **Expected Service Impact:** Intermittent and(or) loss of: * Telecom (Phone Service) – Inbound/Outbound Calls **Outage Window:** **Planned Start Date & Time:** Tuesday 8/27/2024 6:00 PM ET **Planned End Date & Time: Tuesday** 8/27/2024 9:00 PM ET **FURTHER INFORMATION** To request further information regarding this outage please contact the IT help desk. Email: [helpdesk@equitynational.com](mailto:helpdesk@equitynational.com) Phone: 888-434-5500 x1023.</p> ]]> Tue, 27 Aug 2024 22:00:00 +0000 https://equitynational.instatus.com/maintenance/cm0cw6c9l0001k1lltgckiel1 https://equitynational.instatus.com/maintenance/cm0cw6c9l0001k1lltgckiel1 IT - Planned Outage (Network) – Notification Type: Maintenance Duration: 1 hour and 54 minutes Affected Components: ResWare, equitynationaltitle.com, my.equitynational.com, eclosingsbyequity.com Aug 21, 23:00:00 GMT+0 - Identified - **Impacted Service(s):** Network Connectivity **Scope of Work:** Reconfiguration of Networking Equipment/ISP Connectivity **Description:** **Expected Service Impact:** Intermittent and(or) loss of: * Internet Connectivity * Connectivity to Internal Servers/Applications * External Citrix Environment Connectivity * Access to Internally Hosted Websites (i.e. [my.equitynational.com](http://my.equitynational.com)) **Outage Window:** **Planned Start Date & Time:** Wednesday 7/27/2022 8:00 PM ET **Planned End Date & Time:** Wednesday 7/27/2022 10:00 PM ET **FURTHER INFORMATION** To request further information regarding this outage please contact the IT help desk. Email: [helpdesk@equitynational.com](mailto:helpdesk@equitynational.com) Phone: 888-434-5500 x1023 Aug 22, 00:53:43 GMT+0 - Completed - Maintenance has completed successfully. Aug 21, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 1 hour and 54 minutes

Affected Components: , , ,

<p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - **Impacted Service(s):** Network Connectivity **Scope of Work:** Reconfiguration of Networking Equipment/ISP Connectivity **Description:** **Expected Service Impact:** Intermittent and(or) loss of: * Internet Connectivity * Connectivity to Internal Servers/Applications * External Citrix Environment Connectivity * Access to Internally Hosted Websites (i.e. [my.equitynational.com](http://my.equitynational.com)) **Outage Window:** **Planned Start Date & Time:** Wednesday 7/27/2022 8:00 PM ET **Planned End Date & Time:** Wednesday 7/27/2022 10:00 PM ET **FURTHER INFORMATION** To request further information regarding this outage please contact the IT help desk. Email: [helpdesk@equitynational.com](mailto:helpdesk@equitynational.com) Phone: 888-434-5500 x1023.</p> <p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>00:53:43</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Wed, 21 Aug 2024 23:00:00 +0000 https://equitynational.instatus.com/maintenance/cm04bla98000c8jj28qx16h3c https://equitynational.instatus.com/maintenance/cm04bla98000c8jj28qx16h3c IT - Planned Outage (Network) – Notification Type: Maintenance Duration: 7 hours Affected Components: ResWare, equitynationaltitle.com, my.equitynational.com, eclosingsbyequity.com Aug 18, 02:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 17, 19:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 17, 19:00:00 GMT+0 - Identified - **Impacted Service(s):** Network Connectivity **Scope of Work:** Reconfiguration of Networking Equipment/ISP Connectivity **Description:** Testing/Implementing new SD-WAN (COX) circuit for connectivity. Intermittent loss of connectivity to be expected. **Expected Service Impact:** Intermittent and(or) loss of: * Internet Connectivity * Connectivity to Internal Servers/Applications * External Citrix Environment Connectivity * Access to Internally Hosted Websites (i.e. [my.equitynational.com](http://my.equitynational.com)) **Outage Window:** **Planned Start Date & Time:** Saturday 8/17/2024 3:00 PM ET **Planned End Date & Time:** Saturday 8/17/2024 10:00 PM ET **FURTHER INFORMATION** To request further information regarding this outage please contact the IT help desk. Email: [helpdesk@equitynational.com](mailto:helpdesk@equitynational.com) Phone: 888-434-5500 x1023 Type: Maintenance

Duration: 7 hours

Affected Components: , , ,

<p><small>Aug <var data-var='date'> 18</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Aug <var data-var='date'> 17</var>, <var data-var='time'>19:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 17</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Identified</strong> - **Impacted Service(s):** Network Connectivity **Scope of Work:** Reconfiguration of Networking Equipment/ISP Connectivity **Description:** Testing/Implementing new SD-WAN (COX) circuit for connectivity. Intermittent loss of connectivity to be expected. **Expected Service Impact:** Intermittent and(or) loss of: * Internet Connectivity * Connectivity to Internal Servers/Applications * External Citrix Environment Connectivity * Access to Internally Hosted Websites (i.e. [my.equitynational.com](http://my.equitynational.com)) **Outage Window:** **Planned Start Date & Time:** Saturday 8/17/2024 3:00 PM ET **Planned End Date & Time:** Saturday 8/17/2024 10:00 PM ET **FURTHER INFORMATION** To request further information regarding this outage please contact the IT help desk. Email: [helpdesk@equitynational.com](mailto:helpdesk@equitynational.com) Phone: 888-434-5500 x1023.</p> ]]> Sat, 17 Aug 2024 19:00:00 +0000 https://equitynational.instatus.com/maintenance/clzxckgpj005cwiyuk2i942mu https://equitynational.instatus.com/maintenance/clzxckgpj005cwiyuk2i942mu IT - Planned Outage (Network) – Notification Type: Maintenance Duration: 50 minutes Affected Components: ResWare, equitynationaltitle.com, my.equitynational.com, eclosingsbyequity.com Aug 14, 23:00:00 GMT+0 - Identified - **Impacted Service(s):** Network Connectivity **Scope of Work:** Reconfiguration of Networking Equipment/ISP Connectivity **Description:** Testing new SD-WAN (COX) circuit for connectivity. Intermittent loss of connectivity to be expected. **Expected Service Impact:** Intermittent and(or) loss of: * Internet Connectivity * Connectivity to Internal Servers/Applications * External Citrix Environment Connectivity * Access to Internally Hosted Websites (i.e. [my.equitynational.com](http://my.equitynational.com)) **Outage Window:** **Planned Start Date & Time:** Wednesday 8/14/2024 7:00 PM ET **Planned End Date & Time:** Wednesday 8/14/2024 10:00 PM ET **FURTHER INFORMATION** To request further information regarding this outage please contact the IT help desk. Email: [helpdesk@equitynational.com](mailto:helpdesk@equitynational.com) Phone: 888-434-5500 x1023 Aug 14, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 14, 23:50:25 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 50 minutes

Affected Components: , , ,

<p><small>Aug <var data-var='date'> 14</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - **Impacted Service(s):** Network Connectivity **Scope of Work:** Reconfiguration of Networking Equipment/ISP Connectivity **Description:** Testing new SD-WAN (COX) circuit for connectivity. Intermittent loss of connectivity to be expected. **Expected Service Impact:** Intermittent and(or) loss of: * Internet Connectivity * Connectivity to Internal Servers/Applications * External Citrix Environment Connectivity * Access to Internally Hosted Websites (i.e. [my.equitynational.com](http://my.equitynational.com)) **Outage Window:** **Planned Start Date & Time:** Wednesday 8/14/2024 7:00 PM ET **Planned End Date & Time:** Wednesday 8/14/2024 10:00 PM ET **FURTHER INFORMATION** To request further information regarding this outage please contact the IT help desk. Email: [helpdesk@equitynational.com](mailto:helpdesk@equitynational.com) Phone: 888-434-5500 x1023.</p> <p><small>Aug <var data-var='date'> 14</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 14</var>, <var data-var='time'>23:50:25</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Wed, 14 Aug 2024 23:00:00 +0000 https://equitynational.instatus.com/maintenance/clzu1yabp319805o3oc9h6x5k3d https://equitynational.instatus.com/maintenance/clzu1yabp319805o3oc9h6x5k3d IT - Planned Outage (Network) – Notification Type: Maintenance Duration: 3 hours Affected Components: ResWare, equitynationaltitle.com, my.equitynational.com, eclosingsbyequity.com Apr 25, 00:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 25, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Apr 25, 00:00:00 GMT+0 - Identified - **Impacted Service(s):** Network Connectivity **Scope of Work:** Fortigate Firewall Firmware Upgrade **Description:** Standard maintenance firewall firmware upgrade. **Expected Service Impact:** Intermittent and(or) loss of: * Internet Connectivity * Connectivity to Internal Servers/Applications * External Citrix Environment Connectivity * Access to Internally Hosted Websites (i.e. [my.equitynational.com](http://my.equitynational.com)) **Outage Window:** **Planned Start Date & Time:** Wednesday 04/24/2024 8:00 PM ET **Planned End Date & Time:** Wednesday 04/24/2024 11:00 PM ET **FURTHER INFORMATION** To request further information regarding this outage please contact the IT help desk. Email: [helpdesk@equitynational.com](mailto:helpdesk@equitynational.com) Phone: 888-434-5500 x1023 Type: Maintenance

Duration: 3 hours

Affected Components: , , ,

<p><small>Apr <var data-var='date'> 25</var>, <var data-var='time'>00:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 25</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 25</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Identified</strong> - **Impacted Service(s):** Network Connectivity **Scope of Work:** Fortigate Firewall Firmware Upgrade **Description:** Standard maintenance firewall firmware upgrade. **Expected Service Impact:** Intermittent and(or) loss of: * Internet Connectivity * Connectivity to Internal Servers/Applications * External Citrix Environment Connectivity * Access to Internally Hosted Websites (i.e. [my.equitynational.com](http://my.equitynational.com)) **Outage Window:** **Planned Start Date & Time:** Wednesday 04/24/2024 8:00 PM ET **Planned End Date & Time:** Wednesday 04/24/2024 11:00 PM ET **FURTHER INFORMATION** To request further information regarding this outage please contact the IT help desk. Email: [helpdesk@equitynational.com](mailto:helpdesk@equitynational.com) Phone: 888-434-5500 x1023.</p> ]]> Thu, 25 Apr 2024 00:00:00 +0000 https://equitynational.instatus.com/maintenance/clve582dz18816bin27h8kh0rm https://equitynational.instatus.com/maintenance/clve582dz18816bin27h8kh0rm IT - Planned Outage (Network) – Notification Type: Maintenance Duration: 26 minutes Affected Components: ResWare, equitynationaltitle.com, my.equitynational.com, eclosingsbyequity.com Feb 27, 01:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 27, 01:25:59 GMT+0 - Completed - Maintenance has completed successfully. Feb 27, 01:00:00 GMT+0 - Identified - **IT - Planned Outage (Network) – Notification** **Impacted Service(s):** Network Connectivity **Scope of Work:** Fortigate Firewall Firmware Upgrade **Description:** Due to a discovered vulnerability, the Fortigate firewall firmware was upgraded. After upgrading, some features were discovered to be working at a reduced capacity. Upgrading to a newer firmware version is believed to resolve the issue. Vulnerability Summary: An out-of-bounds write vulnerability \[CWE-787\] in FortiOS may allow a remote unauthenticated attacker to execute arbitrary code or command via specially crafted HTTP requests. **Expected Service Impact:** Intermittent and(or) loss of: * Internet Connectivity * Connectivity to Internal Servers/Applications * External Citrix Environment Connectivity * Access to Internally Hosted Websites (i.e. [my.equitynational.com](http://my.equitynational.com)) **Outage Window:** **Planned Start Date & Time:** Friday 02/26/2024 8:00 PM ET **Planned End Date & Time:** Friday 02/26/2024 11:00 PM ET **FURTHER INFORMATION** To request further information regarding this outage please contact the IT help desk. Email: [helpdesk@equitynational.com](mailto:helpdesk@equitynational.com) Phone: 888-434-5500 x1023 Type: Maintenance

Duration: 26 minutes

Affected Components: , , ,

<p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>01:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>01:25:59</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Identified</strong> - **IT - Planned Outage (Network) – Notification** **Impacted Service(s):** Network Connectivity **Scope of Work:** Fortigate Firewall Firmware Upgrade **Description:** Due to a discovered vulnerability, the Fortigate firewall firmware was upgraded. After upgrading, some features were discovered to be working at a reduced capacity. Upgrading to a newer firmware version is believed to resolve the issue. Vulnerability Summary: An out-of-bounds write vulnerability \[CWE-787\] in FortiOS may allow a remote unauthenticated attacker to execute arbitrary code or command via specially crafted HTTP requests. **Expected Service Impact:** Intermittent and(or) loss of: * Internet Connectivity * Connectivity to Internal Servers/Applications * External Citrix Environment Connectivity * Access to Internally Hosted Websites (i.e. [my.equitynational.com](http://my.equitynational.com)) **Outage Window:** **Planned Start Date & Time:** Friday 02/26/2024 8:00 PM ET **Planned End Date & Time:** Friday 02/26/2024 11:00 PM ET **FURTHER INFORMATION** To request further information regarding this outage please contact the IT help desk. Email: [helpdesk@equitynational.com](mailto:helpdesk@equitynational.com) Phone: 888-434-5500 x1023.</p> ]]> Tue, 27 Feb 2024 01:00:00 +0000 https://equitynational.instatus.com/maintenance/clt3e2rau144305byomk5cf0w8r https://equitynational.instatus.com/maintenance/clt3e2rau144305byomk5cf0w8r IT - Planned Outage (Network) – Notification Type: Maintenance Duration: 19 minutes Affected Components: ResWare, equitynationaltitle.com, my.equitynational.com, eclosingsbyequity.com Feb 10, 01:00:00 GMT+0 - Identified - **Impacted Service(s):** Network Connectivity **Scope of Work:** Fortigate Firewall Firmware Upgrade **Description:** Due to a newly discovered vulnerability, the Fortigate firewall firmware requires an upgrade. Vulnerability Summary: An out-of-bounds write vulnerability \[CWE-787\] in FortiOS may allow a remote unauthenticated attacker to execute arbitrary code or command via specially crafted HTTP requests. **Expected Service Impact:** Intermittent and(or) loss of: * Internet Connectivity * Connectivity to Internal Servers/Applications * External Citrix Environment Connectivity * Access to Internally Hosted Websites (i.e. [my.equitynational.com](http://my.equitynational.com)) **Outage Window:** **Planned Start Date & Time:** Friday 02/09/2024 8:00 PM ET **Planned End Date & Time:** Friday 02/09/2024 11:00 PM ET **FURTHER INFORMATION** To request further information regarding this outage please contact the IT help desk. Email: [helpdesk@equitynational.com](mailto:helpdesk@equitynational.com) Phone: 888-434-5500 x1023 Feb 10, 01:18:49 GMT+0 - Completed - Maintenance has completed successfully. Feb 10, 01:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 19 minutes

Affected Components: , , ,

<p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Identified</strong> - **Impacted Service(s):** Network Connectivity **Scope of Work:** Fortigate Firewall Firmware Upgrade **Description:** Due to a newly discovered vulnerability, the Fortigate firewall firmware requires an upgrade. Vulnerability Summary: An out-of-bounds write vulnerability \[CWE-787\] in FortiOS may allow a remote unauthenticated attacker to execute arbitrary code or command via specially crafted HTTP requests. **Expected Service Impact:** Intermittent and(or) loss of: * Internet Connectivity * Connectivity to Internal Servers/Applications * External Citrix Environment Connectivity * Access to Internally Hosted Websites (i.e. [my.equitynational.com](http://my.equitynational.com)) **Outage Window:** **Planned Start Date & Time:** Friday 02/09/2024 8:00 PM ET **Planned End Date & Time:** Friday 02/09/2024 11:00 PM ET **FURTHER INFORMATION** To request further information regarding this outage please contact the IT help desk. Email: [helpdesk@equitynational.com](mailto:helpdesk@equitynational.com) Phone: 888-434-5500 x1023.</p> <p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>01:18:49</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>01:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sat, 10 Feb 2024 01:00:00 +0000 https://equitynational.instatus.com/maintenance/clsf10p8x21390bjob96bipnug https://equitynational.instatus.com/maintenance/clsf10p8x21390bjob96bipnug IT – ResWare Memory Error – Service Disruption Type: Maintenance Duration: 2 days, 2 hours and 44 minutes Affected Components: my.equitynational.com, ResWare Dec 8, 18:00:00 GMT+0 - Identified - Impacted Service(s): ResWare, my.equitynational.com Scope of Work: ResWare Servers and SQL database will be restarted Expected Service Impact: ResWare servers and SQL Database will be restarted at 1pm. - During the restart, ResWare will be inaccessible internally and via Citrix - Additionally, my.equitynational.com will be inaccessible as well - Expected downtime of ~15 minutes Outage Window: Planned Start Date & Time: Friday 12/08/2023 1:00 PM ET Planned End Date & Time: Friday 12/08/2023 1:15 PM ET FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Phone: 888-434-5500 x1023 Dec 8, 18:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 8, 20:43:37 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 2 days, 2 hours and 44 minutes

Affected Components: ,

<p><small>Dec <var data-var='date'> 8</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Identified</strong> - Impacted Service(s): ResWare, my.equitynational.com Scope of Work: ResWare Servers and SQL database will be restarted Expected Service Impact: ResWare servers and SQL Database will be restarted at 1pm. - During the restart, ResWare will be inaccessible internally and via Citrix - Additionally, my.equitynational.com will be inaccessible as well - Expected downtime of ~15 minutes Outage Window: Planned Start Date & Time: Friday 12/08/2023 1:00 PM ET Planned End Date & Time: Friday 12/08/2023 1:15 PM ET FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Phone: 888-434-5500 x1023 .</p> <p><small>Dec <var data-var='date'> 8</var>, <var data-var='time'>18:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>20:43:37</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Fri, 8 Dec 2023 18:00:00 +0000 https://equitynational.instatus.com/maintenance/clpwwx8743993beoqe2n4cn4x https://equitynational.instatus.com/maintenance/clpwwx8743993beoqe2n4cn4x Equity National IT - Planned Full System Outage (Saturday 3PM) - Completed Type: Maintenance Duration: 3 hours and 20 minutes Affected Components: ResWare, my.equitynational.com, eclosingsbyequity.com, equitynationaltitle.com Dec 2, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Dec 2, 20:00:00 GMT+0 - Identified - IT - Planned Outage (Network) - Notification Impacted Service(s): Internal and External Network Connectivity Scope of Work: Firmware Upgrades on Multiple Network Devices Expected Service Impact: Intermittent and(or) loss of: - Internet Connectivity - Connectivity to Internal Servers/Applications - External Citrix Environment Connectivity - Access to Internally Hosted Websites (i.e. my.equitynational.com) Outage Window: Start Date & Time: Saturday 12/2/2023 3:00 PM ET End Date & Time: Saturday 12/2/2023 11:00 PM ET FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Phone: 888-434-5500 x1023 Dec 2, 23:20:25 GMT+0 - Completed - Maintenance has completed successfully. IT - Planned Outage (Network) - Notification Impacted Service(s): Internal and External Network Connectivity Scope of Work: Firmware Upgrades on Multiple Network Devices Expected Service Impact: Intermittent and(or) loss of: - Internet Connectivity - Connectivity to Internal Servers/Applications - External Citrix Environment Connectivity - Access to Internally Hosted Websites (i.e. my.equitynational.com) Outage Window: Start Date & Time: Saturday 12/2/2023 3:00 PM ET End Date & Time: Saturday 12/2/2023 6:19 PM ET FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Phone: 888-434-5500 x1023 Type: Maintenance

Duration: 3 hours and 20 minutes

Affected Components: , , ,

<p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - IT - Planned Outage (Network) - Notification Impacted Service(s): Internal and External Network Connectivity Scope of Work: Firmware Upgrades on Multiple Network Devices Expected Service Impact: Intermittent and(or) loss of: - Internet Connectivity - Connectivity to Internal Servers/Applications - External Citrix Environment Connectivity - Access to Internally Hosted Websites (i.e. my.equitynational.com) Outage Window: Start Date & Time: Saturday 12/2/2023 3:00 PM ET End Date & Time: Saturday 12/2/2023 11:00 PM ET FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Phone: 888-434-5500 x1023 .</p> <p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>23:20:25</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully. IT - Planned Outage (Network) - Notification Impacted Service(s): Internal and External Network Connectivity Scope of Work: Firmware Upgrades on Multiple Network Devices Expected Service Impact: Intermittent and(or) loss of: - Internet Connectivity - Connectivity to Internal Servers/Applications - External Citrix Environment Connectivity - Access to Internally Hosted Websites (i.e. my.equitynational.com) Outage Window: Start Date & Time: Saturday 12/2/2023 3:00 PM ET End Date & Time: Saturday 12/2/2023 6:19 PM ET FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Phone: 888-434-5500 x1023 .</p> ]]> Sat, 2 Dec 2023 20:00:00 +0000 https://equitynational.instatus.com/maintenance/clpk5vatr66949banbql66hbsx https://equitynational.instatus.com/maintenance/clpk5vatr66949banbql66hbsx IT – UPS Maintenance - Notification Type: Maintenance Duration: 5 hours Affected Components: ResWare, my.equitynational.com, eclosingsbyequity.com, equitynationaltitle.com Oct 21, 21:00:00 GMT+0 - Identified - IT – UPS Maintenance - Notification Impacted Service(s): Uninterruptible Power Supply (UPS) Maintenance Scope of Work: Maintenance of current UPS and decommissioning of EOL (End of Life) UPS Expected Service Impact: -Potential for intermittent complete loss of network connectivity and internal/external services, including but not limited to: o Internal/External Internet Connectivity o Resware o My.equitynational.com o Workspace.equitynational.com (Citrix) o Titleorder.equitynational.com Outage Window: Planned Start Date & Time: Saturday 10/21/2023 5:00 PM ET Planned End Date & Time: Saturday 10/21/2023 10:00 PM ET FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Phone: 888-434-5500 x1023 Oct 21, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 22, 02:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 5 hours

Affected Components: , , ,

<p><small>Oct <var data-var='date'> 21</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - IT – UPS Maintenance - Notification Impacted Service(s): Uninterruptible Power Supply (UPS) Maintenance Scope of Work: Maintenance of current UPS and decommissioning of EOL (End of Life) UPS Expected Service Impact: -Potential for intermittent complete loss of network connectivity and internal/external services, including but not limited to: o Internal/External Internet Connectivity o Resware o My.equitynational.com o Workspace.equitynational.com (Citrix) o Titleorder.equitynational.com Outage Window: Planned Start Date & Time: Saturday 10/21/2023 5:00 PM ET Planned End Date & Time: Saturday 10/21/2023 10:00 PM ET FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Phone: 888-434-5500 x1023 .</p> <p><small>Oct <var data-var='date'> 21</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 21 Oct 2023 21:00:00 +0000 https://equitynational.instatus.com/maintenance/clnz21eko105598b7n0gi367i84 https://equitynational.instatus.com/maintenance/clnz21eko105598b7n0gi367i84 IT - Planned Outage (Network) - Notification Type: Maintenance Duration: 41 minutes Affected Components: eclosingsbyequity.com, my.equitynational.com, equitynationaltitle.com, ResWare Aug 26, 21:40:35 GMT+0 - Completed - Maintenance has completed successfully. Aug 26, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 26, 21:00:00 GMT+0 - Identified - IT - Planned Outage (Network) - Notification Impacted Service(s): Internal and External Network Connectivity Scope of Work: Firmware Upgrades on Multiple Network Devices Expected Service Impact: Intermittent and(or) loss of: - Internet Connectivity - Connectivity to Internal Servers/Applications - External Citrix Environment Connectivity - Access to Internally Hosted Websites (i.e. my.equitynational.com) Outage Window: Planned Start Date & Time: Saturday 8/26/2023 5:00 PM ET Planned End Date & Time: Saturday 8/26/2023 9:00 PM ET FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Phone: 888-434-5500 x1023 Type: Maintenance

Duration: 41 minutes

Affected Components: , , ,

<p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>21:40:35</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - IT - Planned Outage (Network) - Notification Impacted Service(s): Internal and External Network Connectivity Scope of Work: Firmware Upgrades on Multiple Network Devices Expected Service Impact: Intermittent and(or) loss of: - Internet Connectivity - Connectivity to Internal Servers/Applications - External Citrix Environment Connectivity - Access to Internally Hosted Websites (i.e. my.equitynational.com) Outage Window: Planned Start Date & Time: Saturday 8/26/2023 5:00 PM ET Planned End Date & Time: Saturday 8/26/2023 9:00 PM ET FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Phone: 888-434-5500 x1023 .</p> ]]> Sat, 26 Aug 2023 21:00:00 +0000 https://equitynational.instatus.com/maintenance/cllqybjlv41014bzolsu66gqmv https://equitynational.instatus.com/maintenance/cllqybjlv41014bzolsu66gqmv IT - Planned Outage (Network) - Notification Type: Maintenance Duration: 2 hours and 2 minutes Affected Components: eclosingsbyequity.com, equitynationaltitle.com, my.equitynational.com, ResWare Aug 15, 22:30:00 GMT+0 - Identified - IT - Planned Outage (Network) - Notification Impacted Service(s): Internal and External Network Connectivity Scope of Work: Reconfiguration of Networking Equipment/ISP Connectivity Expected Service Impact: Intermittent and(or) loss of: - Internet Connectivity - Connectivity to Internal Servers/Applications - External Citrix Environment Connectivity - Access to Internally Hosted Websites (i.e. my.equitynational.com) Outage Window: Planned Start Date & Time: Tuesday 08/15/2023 6:30 PM ET Planned End Date & Time: Tuesday 08/15/2023 11:00 PM ET FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Phone: 888-434-5500 x1023 Aug 16, 00:31:59 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 2 hours and 2 minutes

Affected Components: , , ,

<p><small>Aug <var data-var='date'> 15</var>, <var data-var='time'>22:30:00</var> GMT+0</small><br><strong>Identified</strong> - IT - Planned Outage (Network) - Notification Impacted Service(s): Internal and External Network Connectivity Scope of Work: Reconfiguration of Networking Equipment/ISP Connectivity Expected Service Impact: Intermittent and(or) loss of: - Internet Connectivity - Connectivity to Internal Servers/Applications - External Citrix Environment Connectivity - Access to Internally Hosted Websites (i.e. my.equitynational.com) Outage Window: Planned Start Date & Time: Tuesday 08/15/2023 6:30 PM ET Planned End Date & Time: Tuesday 08/15/2023 11:00 PM ET FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Phone: 888-434-5500 x1023 .</p> <p><small>Aug <var data-var='date'> 16</var>, <var data-var='time'>00:31:59</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Tue, 15 Aug 2023 22:30:00 +0000 https://equitynational.instatus.com/maintenance/cllck4d3i20902bdmteio99owf https://equitynational.instatus.com/maintenance/cllck4d3i20902bdmteio99owf IT - Planned Outage (Network) - Notification Type: Maintenance Duration: 3 hours Affected Components: eclosingsbyequity.com, equitynationaltitle.com, my.equitynational.com, ResWare Jun 30, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 30, 22:00:00 GMT+0 - Identified - IT - Planned Outage (Network) - Notification Impacted Service(s): Internal and External Network Connectivity Scope of Work: Reconfiguration of Networking Equipment/ISP Connectivity Expected Service Impact: Intermittent and(or) loss of: - Internet Connectivity - Connectivity to Internal Servers/Applications - External Citrix Environment Connectivity - Access to Internally Hosted Websites (i.e. my.equitynational.com) Outage Window: Planned Start Date & Time: Friday 6/30/2023 6:00 PM ET Planned End Date & Time: Friday 6/30/2023 9:00 PM ET FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Phone: 888-434-5500 x1023 Jul 1, 01:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 3 hours

Affected Components: , , ,

<p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - IT - Planned Outage (Network) - Notification Impacted Service(s): Internal and External Network Connectivity Scope of Work: Reconfiguration of Networking Equipment/ISP Connectivity Expected Service Impact: Intermittent and(or) loss of: - Internet Connectivity - Connectivity to Internal Servers/Applications - External Citrix Environment Connectivity - Access to Internally Hosted Websites (i.e. my.equitynational.com) Outage Window: Planned Start Date & Time: Friday 6/30/2023 6:00 PM ET Planned End Date & Time: Friday 6/30/2023 9:00 PM ET FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Phone: 888-434-5500 x1023 .</p> <p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Fri, 30 Jun 2023 22:00:00 +0000 https://equitynational.instatus.com/maintenance/cljipxtt231264bqodj6etv1o2 https://equitynational.instatus.com/maintenance/cljipxtt231264bqodj6etv1o2 IT - Planned Outage (Network) - Notification Type: Maintenance Duration: 1 hour Affected Components: eclosingsbyequity.com, equitynationaltitle.com, my.equitynational.com, ResWare Jun 15, 00:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 15, 01:00:00 GMT+0 - Completed - Maintenance has completed successfully Jun 15, 00:00:00 GMT+0 - Identified - IT - Planned Outage (Network) - Notification Impacted Service(s): Internal and External Network Connectivity Scope of Work: Firmware Upgrades on Multiple Network Devices Expected Service Impact: Intermittent and(or) loss of: - Internet Connectivity - Connectivity to Internal Servers/Applications - External Citrix Environment Connectivity - Access to Internally Hosted Websites (i.e. my.equitynational.com) Outage Window: Planned Start Date & Time: Wednesday 6/14/2023 8:00 PM ET Planned End Date & Time: Wednesday 6/14/2023 9:00 PM ET FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Phone: 888-434-5500 x1023 Type: Maintenance

Duration: 1 hour

Affected Components: , , ,

<p><small>Jun <var data-var='date'> 15</var>, <var data-var='time'>00:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 15</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jun <var data-var='date'> 15</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Identified</strong> - IT - Planned Outage (Network) - Notification Impacted Service(s): Internal and External Network Connectivity Scope of Work: Firmware Upgrades on Multiple Network Devices Expected Service Impact: Intermittent and(or) loss of: - Internet Connectivity - Connectivity to Internal Servers/Applications - External Citrix Environment Connectivity - Access to Internally Hosted Websites (i.e. my.equitynational.com) Outage Window: Planned Start Date & Time: Wednesday 6/14/2023 8:00 PM ET Planned End Date & Time: Wednesday 6/14/2023 9:00 PM ET FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Phone: 888-434-5500 x1023 .</p> ]]> Thu, 15 Jun 2023 00:00:00 +0000 https://equitynational.instatus.com/maintenance/cliw30zna7000b8oggqj7utod https://equitynational.instatus.com/maintenance/cliw30zna7000b8oggqj7utod my.equitynational.com isn't accessible at the moment (automated) Type: Incident Duration: 2 days, 9 hours and 55 minutes Affected Components: my.equitynational.com Mar 23, 12:23:20 GMT+0 - Investigating - my.equitynational.com cannot be accessed at the moment. This incident was created by an automated monitoring service. Mar 23, 13:21:15 GMT+0 - Resolved - my.equitynational.com is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 days, 9 hours and 55 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 23</var>, <var data-var='time'>12:23:20</var> GMT+0</small><br><strong>Investigating</strong> - my.equitynational.com cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Mar <var data-var='date'> 23</var>, <var data-var='time'>13:21:15</var> GMT+0</small><br><strong>Resolved</strong> - my.equitynational.com is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 23 Mar 2023 12:23:20 +0000 https://equitynational.instatus.com/incident/clfl34330820152i6ofiuuow88j https://equitynational.instatus.com/incident/clfl34330820152i6ofiuuow88j my.equitynational.com isn't accessible at the moment (automated) Type: Incident Duration: 2 days, 11 hours and 19 minutes Affected Components: my.equitynational.com Mar 21, 12:51:57 GMT+0 - Investigating - my.equitynational.com cannot be accessed at the moment. This incident was created by an automated monitoring service. Mar 21, 13:51:15 GMT+0 - Resolved - my.equitynational.com is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 days, 11 hours and 19 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 21</var>, <var data-var='time'>12:51:57</var> GMT+0</small><br><strong>Investigating</strong> - my.equitynational.com cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Mar <var data-var='date'> 21</var>, <var data-var='time'>13:51:15</var> GMT+0</small><br><strong>Resolved</strong> - my.equitynational.com is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 21 Mar 2023 12:51:57 +0000 https://equitynational.instatus.com/incident/clfi996gk801007honb4kfobsoy https://equitynational.instatus.com/incident/clfi996gk801007honb4kfobsoy My.equitynational.com - 2 Factor Login Issues Type: Incident Duration: 1 hour and 26 minutes Affected Components: my.equitynational.com Mar 20, 13:41:03 GMT+0 - Identified - **We are currently experiencing issues with the 2nd factor on user authentication on my.equitynational.com.** Please reach out to helpdesk@equitynational.com if you are having issues logging into my.equitynational.com. Thank you, Equity National IT Mar 20, 15:07:12 GMT+0 - Resolved - This incident has been resolved. 2 Factor Authentication is functioning again. If you're 2FA was temporarily disabled to resolve any login issues today. It will be re-enabled, and you will need to rescan the QR code on your next login. We apologize for any inconvenience this incident has caused. Thank you, Equity National Title IT Type: Incident

Duration: 1 hour and 26 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 20</var>, <var data-var='time'>13:41:03</var> GMT+0</small><br><strong>Identified</strong> - **We are currently experiencing issues with the 2nd factor on user authentication on my.equitynational.com.** Please reach out to helpdesk@equitynational.com if you are having issues logging into my.equitynational.com. Thank you, Equity National IT .</p> <p><small>Mar <var data-var='date'> 20</var>, <var data-var='time'>15:07:12</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. 2 Factor Authentication is functioning again. If you're 2FA was temporarily disabled to resolve any login issues today. It will be re-enabled, and you will need to rescan the QR code on your next login. We apologize for any inconvenience this incident has caused. Thank you, Equity National Title IT .</p> ]]> Mon, 20 Mar 2023 13:41:03 +0000 https://equitynational.instatus.com/incident/clfgvkhg0103055ikokvuzmmrb9 https://equitynational.instatus.com/incident/clfgvkhg0103055ikokvuzmmrb9 IT - Unplanned Outage - Notification Type: Maintenance Affected Components: my.equitynational.com Mar 16, 16:04:16 GMT+0 - Completed - IT - Planned Outage - Notification Impacted Service(s): My.equitynational.com Scope of Work: Rebooting server to resolve issue with title ordering. Expected Service Impact: My.equitynational.com will be down for 5-10 minutes Outage Window: Planned Start Date & Time: Thursday 03/16/2023 12:15 PM ET Planned End Date & Time: Thursday\* 03/16/2023 12:25 PM ET FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: [helpdesk@equitynational.com](mailto:helpdesk@equitynational.com) Phone: 888-434-5500 x1023 Type: Maintenance

Affected Components:

<p><small>Mar <var data-var='date'> 16</var>, <var data-var='time'>16:04:16</var> GMT+0</small><br><strong>Completed</strong> - IT - Planned Outage - Notification Impacted Service(s): My.equitynational.com Scope of Work: Rebooting server to resolve issue with title ordering. Expected Service Impact: My.equitynational.com will be down for 5-10 minutes Outage Window: Planned Start Date & Time: Thursday 03/16/2023 12:15 PM ET Planned End Date & Time: Thursday\* 03/16/2023 12:25 PM ET FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: [helpdesk@equitynational.com](mailto:helpdesk@equitynational.com) Phone: 888-434-5500 x1023.</p> ]]> Thu, 16 Mar 2023 16:04:16 +0000 https://equitynational.instatus.com/maintenance/clfbb6ubr348576pimvs2y1u2ln https://equitynational.instatus.com/maintenance/clfbb6ubr348576pimvs2y1u2ln eclosingsbyequity.com isn't accessible at the moment (automated) Type: Incident Duration: 2 days, 11 hours and 55 minutes Affected Components: eclosingsbyequity.com Mar 10, 18:03:21 GMT+0 - Investigating - eclosingsbyequity.com cannot be accessed at the moment. This incident was created by an automated monitoring service. Mar 10, 19:03:16 GMT+0 - Resolved - eclosingsbyequity.com is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 days, 11 hours and 55 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>18:03:21</var> GMT+0</small><br><strong>Investigating</strong> - eclosingsbyequity.com cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>19:03:16</var> GMT+0</small><br><strong>Resolved</strong> - eclosingsbyequity.com is now operational! This update was created by an automated monitoring service..</p> ]]> Fri, 10 Mar 2023 18:03:21 +0000 https://equitynational.instatus.com/incident/clf2uja0t1442996rzofczd0xw0e https://equitynational.instatus.com/incident/clf2uja0t1442996rzofczd0xw0e my.equitynational.com isn't accessible at the moment (automated) Type: Incident Duration: 1 day, 3 hours and 56 minutes Affected Components: my.equitynational.com Mar 2, 19:23:20 GMT+0 - Investigating - my.equitynational.com cannot be accessed at the moment. This incident was created by an automated monitoring service. Mar 2, 19:51:15 GMT+0 - Resolved - my.equitynational.com is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 day, 3 hours and 56 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>19:23:20</var> GMT+0</small><br><strong>Investigating</strong> - my.equitynational.com cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>19:51:15</var> GMT+0</small><br><strong>Resolved</strong> - my.equitynational.com is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 2 Mar 2023 19:23:20 +0000 https://equitynational.instatus.com/incident/clerhvbon557216lxok6ehxsa0t https://equitynational.instatus.com/incident/clerhvbon557216lxok6ehxsa0t my.equitynational.com isn't accessible at the moment (automated) Type: Incident Duration: 9 days, 21 hours and 55 minutes Affected Components: my.equitynational.com Mar 1, 15:23:20 GMT+0 - Investigating - my.equitynational.com cannot be accessed at the moment. This incident was created by an automated monitoring service. Mar 1, 19:21:14 GMT+0 - Resolved - my.equitynational.com is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 9 days, 21 hours and 55 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>15:23:20</var> GMT+0</small><br><strong>Investigating</strong> - my.equitynational.com cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>19:21:14</var> GMT+0</small><br><strong>Resolved</strong> - my.equitynational.com is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 1 Mar 2023 15:23:20 +0000 https://equitynational.instatus.com/incident/cleptuu1b1643356hzofsjnf5a3o https://equitynational.instatus.com/incident/cleptuu1b1643356hzofsjnf5a3o my.equitynational.com isn't accessible at the moment (automated) Type: Incident Duration: 1 day, 3 hours and 49 minutes Affected Components: my.equitynational.com Feb 28, 03:53:26 GMT+0 - Investigating - my.equitynational.com cannot be accessed at the moment. This incident was created by an automated monitoring service. Feb 28, 04:21:15 GMT+0 - Resolved - my.equitynational.com is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 day, 3 hours and 49 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 28</var>, <var data-var='time'>03:53:26</var> GMT+0</small><br><strong>Investigating</strong> - my.equitynational.com cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Feb <var data-var='date'> 28</var>, <var data-var='time'>04:21:15</var> GMT+0</small><br><strong>Resolved</strong> - my.equitynational.com is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 28 Feb 2023 03:53:26 +0000 https://equitynational.instatus.com/incident/clenprrlg676712u3ohuy2rgop2 https://equitynational.instatus.com/incident/clenprrlg676712u3ohuy2rgop2 equitynationaltitle.com isn't accessible at the moment (automated) Type: Incident Duration: 1 day, 5 hours and 52 minutes Affected Components: equitynationaltitle.com Feb 10, 01:00:36 GMT+0 - Investigating - equitynationaltitle.com cannot be accessed at the moment. This incident was created by an automated monitoring service. Feb 10, 01:30:28 GMT+0 - Resolved - equitynationaltitle.com is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 day, 5 hours and 52 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>01:00:36</var> GMT+0</small><br><strong>Investigating</strong> - equitynationaltitle.com cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Feb <var data-var='date'> 10</var>, <var data-var='time'>01:30:28</var> GMT+0</small><br><strong>Resolved</strong> - equitynationaltitle.com is now operational! This update was created by an automated monitoring service..</p> ]]> Fri, 10 Feb 2023 01:00:36 +0000 https://equitynational.instatus.com/incident/cldxto5nx944625jboom5zhgd06 https://equitynational.instatus.com/incident/cldxto5nx944625jboom5zhgd06 eclosingsbyequity.com isn't accessible at the moment (automated) Type: Incident Duration: 1 day, 3 hours and 56 minutes Affected Components: eclosingsbyequity.com Feb 6, 15:35:20 GMT+0 - Investigating - eclosingsbyequity.com cannot be accessed at the moment. This incident was created by an automated monitoring service. Feb 6, 16:03:16 GMT+0 - Resolved - eclosingsbyequity.com is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 day, 3 hours and 56 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>15:35:20</var> GMT+0</small><br><strong>Investigating</strong> - eclosingsbyequity.com cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>16:03:16</var> GMT+0</small><br><strong>Resolved</strong> - eclosingsbyequity.com is now operational! This update was created by an automated monitoring service..</p> ]]> Mon, 6 Feb 2023 15:35:20 +0000 https://equitynational.instatus.com/incident/cldsz5o7g13575593mohp1wgrh9u https://equitynational.instatus.com/incident/cldsz5o7g13575593mohp1wgrh9u equitynationaltitle.com isn't accessible at the moment (automated) Type: Incident Duration: 1 day, 3 hours and 55 minutes Affected Components: equitynationaltitle.com Feb 6, 15:32:33 GMT+0 - Investigating - equitynationaltitle.com cannot be accessed at the moment. This incident was created by an automated monitoring service. Feb 6, 16:00:28 GMT+0 - Resolved - equitynationaltitle.com is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 day, 3 hours and 55 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>15:32:33</var> GMT+0</small><br><strong>Investigating</strong> - equitynationaltitle.com cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>16:00:28</var> GMT+0</small><br><strong>Resolved</strong> - equitynationaltitle.com is now operational! This update was created by an automated monitoring service..</p> ]]> Mon, 6 Feb 2023 15:32:33 +0000 https://equitynational.instatus.com/incident/cldsz234y136430737ohweyt4qor https://equitynational.instatus.com/incident/cldsz234y136430737ohweyt4qor IT - Planned Outage (Network) - Notification Type: Maintenance Duration: 5 hours Affected Components: my.equitynational.com, equitynationaltitle.com, eclosingsbyequity.com, ResWare Jan 28, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Jan 29, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Jan 28, 22:00:00 GMT+0 - Identified - IT - Planned Outage (Network) - Notification Impacted Service(s): Internal and External Network Connectivity Scope of Work: Reconfiguration of Networking Equipment / Internet Service Provider (ISP) Connectivity Expected Service Impact: Intermittent and(or) loss of: - Internet Connectivity - Connectivity to Internal Servers/Applications - External Citrix Environment Connectivity - Access to Internally Hosted Websites (i.e. my.equitynational.com) Outage Window: Planned Start Date & Time: Saturday 1/28/2023 5:00 PM ET Planned End Date & Time: Saturday 1/28/2023 10:00 PM ET FURTHER INFORMATION: To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Phone: 888-434-5500 x1023 Type: Maintenance

Duration: 5 hours

Affected Components: , , ,

<p><small>Jan <var data-var='date'> 28</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jan <var data-var='date'> 28</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - IT - Planned Outage (Network) - Notification Impacted Service(s): Internal and External Network Connectivity Scope of Work: Reconfiguration of Networking Equipment / Internet Service Provider (ISP) Connectivity Expected Service Impact: Intermittent and(or) loss of: - Internet Connectivity - Connectivity to Internal Servers/Applications - External Citrix Environment Connectivity - Access to Internally Hosted Websites (i.e. my.equitynational.com) Outage Window: Planned Start Date & Time: Saturday 1/28/2023 5:00 PM ET Planned End Date & Time: Saturday 1/28/2023 10:00 PM ET FURTHER INFORMATION: To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Phone: 888-434-5500 x1023 .</p> ]]> Sat, 28 Jan 2023 22:00:00 +0000 https://equitynational.instatus.com/maintenance/cldgbjaky446321zbmzagbkhtp7 https://equitynational.instatus.com/maintenance/cldgbjaky446321zbmzagbkhtp7 eclosingsbyequity.com isn't accessible at the moment (automated) Type: Incident Duration: 1 day, 11 hours and 49 minutes Affected Components: eclosingsbyequity.com Jan 19, 03:03:27 GMT+0 - Investigating - eclosingsbyequity.com cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 19, 16:03:15 GMT+0 - Resolved - eclosingsbyequity.com is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 day, 11 hours and 49 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 19</var>, <var data-var='time'>03:03:27</var> GMT+0</small><br><strong>Investigating</strong> - eclosingsbyequity.com cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 19</var>, <var data-var='time'>16:03:15</var> GMT+0</small><br><strong>Resolved</strong> - eclosingsbyequity.com is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 19 Jan 2023 03:03:27 +0000 https://equitynational.instatus.com/incident/cld2ideib1520353i0od1fjd2kut https://equitynational.instatus.com/incident/cld2ideib1520353i0od1fjd2kut eclosingsbyequity.com isn't accessible at the moment (automated) Type: Incident Duration: 1 day, 5 hours and 53 minutes Affected Components: eclosingsbyequity.com Jan 19, 01:33:26 GMT+0 - Investigating - eclosingsbyequity.com cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 19, 02:03:19 GMT+0 - Resolved - eclosingsbyequity.com is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 day, 5 hours and 53 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 19</var>, <var data-var='time'>01:33:26</var> GMT+0</small><br><strong>Investigating</strong> - eclosingsbyequity.com cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 19</var>, <var data-var='time'>02:03:19</var> GMT+0</small><br><strong>Resolved</strong> - eclosingsbyequity.com is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 19 Jan 2023 01:33:26 +0000 https://equitynational.instatus.com/incident/cld2f5nit1276161j4ofzvo94cxf https://equitynational.instatus.com/incident/cld2f5nit1276161j4ofzvo94cxf eclosingsbyequity.com isn't accessible at the moment (automated) Type: Incident Duration: 1 day, 5 hours and 59 minutes Affected Components: eclosingsbyequity.com Jan 18, 23:03:26 GMT+0 - Investigating - eclosingsbyequity.com cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 18, 23:33:25 GMT+0 - Resolved - eclosingsbyequity.com is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 day, 5 hours and 59 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>23:03:26</var> GMT+0</small><br><strong>Investigating</strong> - eclosingsbyequity.com cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>23:33:25</var> GMT+0</small><br><strong>Resolved</strong> - eclosingsbyequity.com is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 18 Jan 2023 23:03:26 +0000 https://equitynational.instatus.com/incident/cld29sr7j1027745i9odnw5zvkdh https://equitynational.instatus.com/incident/cld29sr7j1027745i9odnw5zvkdh eclosingsbyequity.com isn't accessible at the moment (automated) Type: Incident Duration: 2 days, 11 hours and 58 minutes Affected Components: eclosingsbyequity.com Jan 18, 21:33:26 GMT+0 - Investigating - eclosingsbyequity.com cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 18, 22:33:23 GMT+0 - Resolved - eclosingsbyequity.com is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 days, 11 hours and 58 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>21:33:26</var> GMT+0</small><br><strong>Investigating</strong> - eclosingsbyequity.com cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>22:33:23</var> GMT+0</small><br><strong>Resolved</strong> - eclosingsbyequity.com is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 18 Jan 2023 21:33:26 +0000 https://equitynational.instatus.com/incident/cld26l017945270i0od52ouhaow https://equitynational.instatus.com/incident/cld26l017945270i0od52ouhaow eclosingsbyequity.com isn't accessible at the moment (automated) Type: Incident Duration: 1 day, 5 hours and 49 minutes Affected Components: eclosingsbyequity.com Jan 18, 20:33:27 GMT+0 - Investigating - eclosingsbyequity.com cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 18, 21:03:15 GMT+0 - Resolved - eclosingsbyequity.com is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 day, 5 hours and 49 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>20:33:27</var> GMT+0</small><br><strong>Investigating</strong> - eclosingsbyequity.com cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>21:03:15</var> GMT+0</small><br><strong>Resolved</strong> - eclosingsbyequity.com is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 18 Jan 2023 20:33:27 +0000 https://equitynational.instatus.com/incident/cld24fv23752655j4ofja23z4lf https://equitynational.instatus.com/incident/cld24fv23752655j4ofja23z4lf eclosingsbyequity.com isn't accessible at the moment (automated) Type: Incident Duration: 2 days, 11 hours and 57 minutes Affected Components: eclosingsbyequity.com Jan 18, 11:33:26 GMT+0 - Investigating - eclosingsbyequity.com cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 18, 12:33:23 GMT+0 - Resolved - eclosingsbyequity.com is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 days, 11 hours and 57 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>11:33:26</var> GMT+0</small><br><strong>Investigating</strong> - eclosingsbyequity.com cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>12:33:23</var> GMT+0</small><br><strong>Resolved</strong> - eclosingsbyequity.com is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 18 Jan 2023 11:33:26 +0000 https://equitynational.instatus.com/incident/cld1l5efw543653bxnc7jb8grpx https://equitynational.instatus.com/incident/cld1l5efw543653bxnc7jb8grpx eclosingsbyequity.com isn't accessible at the moment (automated) Type: Incident Duration: 1 day, 5 hours and 56 minutes Affected Components: eclosingsbyequity.com Jan 18, 08:33:21 GMT+0 - Investigating - eclosingsbyequity.com cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 18, 09:03:16 GMT+0 - Resolved - eclosingsbyequity.com is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 day, 5 hours and 56 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>08:33:21</var> GMT+0</small><br><strong>Investigating</strong> - eclosingsbyequity.com cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>09:03:16</var> GMT+0</small><br><strong>Resolved</strong> - eclosingsbyequity.com is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 18 Jan 2023 08:33:21 +0000 https://equitynational.instatus.com/incident/cld1ept21176471gkn3yw8ax4fu https://equitynational.instatus.com/incident/cld1ept21176471gkn3yw8ax4fu IT - Planned Outage (Network) - Notification Type: Maintenance Duration: 4 hours and 43 minutes Affected Components: my.equitynational.com, equitynationaltitle.com, eclosingsbyequity.com, ResWare Jan 15, 02:42:53 GMT+0 - Completed - Maintenance has completed successfully. Jan 14, 22:00:00 GMT+0 - Identified - IT - Planned Outage (Network) - Notification Impacted Service(s): Internal and External Network Connectivity Scope of Work: Windsteam ISP Connectivity Testing Expected Service Impact: Intermittent and(or) loss of: - Internet Connectivity - Connectivity to Internal Servers/Applications - External Citrix Environment Connectivity - Access to Internally Hosted Websites (i.e. my.equitynational.com) Outage Window: Planned Start Date & Time: Saturday 01/14/2023 5:00 PM ET Planned End Date & Time: Saturday 01/15/2023 12:00 AM ET FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Phone: 888-434-5500 x1023 Jan 14, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 4 hours and 43 minutes

Affected Components: , , ,

<p><small>Jan <var data-var='date'> 15</var>, <var data-var='time'>02:42:53</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Jan <var data-var='date'> 14</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - IT - Planned Outage (Network) - Notification Impacted Service(s): Internal and External Network Connectivity Scope of Work: Windsteam ISP Connectivity Testing Expected Service Impact: Intermittent and(or) loss of: - Internet Connectivity - Connectivity to Internal Servers/Applications - External Citrix Environment Connectivity - Access to Internally Hosted Websites (i.e. my.equitynational.com) Outage Window: Planned Start Date & Time: Saturday 01/14/2023 5:00 PM ET Planned End Date & Time: Saturday 01/15/2023 12:00 AM ET FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Phone: 888-434-5500 x1023 .</p> <p><small>Jan <var data-var='date'> 14</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sat, 14 Jan 2023 22:00:00 +0000 https://equitynational.instatus.com/maintenance/clcw45erp28967hcldj7q7cbxb https://equitynational.instatus.com/maintenance/clcw45erp28967hcldj7q7cbxb eclosingsbyequity.com isn't accessible at the moment (automated) Type: Incident Duration: 1 day, 4 hours and 55 minutes Affected Components: eclosingsbyequity.com Dec 21, 00:34:20 GMT+0 - Investigating - eclosingsbyequity.com cannot be accessed at the moment. This incident was created by an automated monitoring service. Dec 21, 01:03:15 GMT+0 - Resolved - eclosingsbyequity.com is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 day, 4 hours and 55 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 21</var>, <var data-var='time'>00:34:20</var> GMT+0</small><br><strong>Investigating</strong> - eclosingsbyequity.com cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Dec <var data-var='date'> 21</var>, <var data-var='time'>01:03:15</var> GMT+0</small><br><strong>Resolved</strong> - eclosingsbyequity.com is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 21 Dec 2022 00:34:20 +0000 https://equitynational.instatus.com/incident/clbwx9y4i55670jbn39epo9bk1 https://equitynational.instatus.com/incident/clbwx9y4i55670jbn39epo9bk1 Unexpected outage - my.equitynational.com Type: Incident Duration: 22 hours and 57 minutes Affected Components: my.equitynational.com Dec 11, 01:00:00 GMT+0 - Identified - IT - Outage (website) - Notification Impacted Service(s): my.equitynational.com Outage Start Date & Time: Saturday 12/10/2022 8:00 PM ET - An updated notice will be sent out when the website is functional again. FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com Dec 11, 23:56:44 GMT+0 - Resolved - The issue is resolved. Our website my.equitynational.com is functioning as intended. Type: Incident

Duration: 22 hours and 57 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Identified</strong> - IT - Outage (website) - Notification Impacted Service(s): my.equitynational.com Outage Start Date & Time: Saturday 12/10/2022 8:00 PM ET - An updated notice will be sent out when the website is functional again. FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk. Email: helpdesk@equitynational.com .</p> <p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>23:56:44</var> GMT+0</small><br><strong>Resolved</strong> - The issue is resolved. Our website my.equitynational.com is functioning as intended. .</p> ]]> Sun, 11 Dec 2022 01:00:00 +0000 https://equitynational.instatus.com/incident/clbjk5tah4425afmxarkgwz7f https://equitynational.instatus.com/incident/clbjk5tah4425afmxarkgwz7f my.equitynational.com isn't accessible at the moment (automated) Type: Incident Duration: 1 day, 4 hours and 51 minutes Affected Components: my.equitynational.com Oct 30, 00:22:24 GMT+0 - Investigating - my.equitynational.com cannot be accessed at the moment. This incident was created by an automated monitoring service. Oct 30, 00:51:15 GMT+0 - Resolved - my.equitynational.com is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 day, 4 hours and 51 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 30</var>, <var data-var='time'>00:22:24</var> GMT+0</small><br><strong>Investigating</strong> - my.equitynational.com cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Oct <var data-var='date'> 30</var>, <var data-var='time'>00:51:15</var> GMT+0</small><br><strong>Resolved</strong> - my.equitynational.com is now operational! This update was created by an automated monitoring service..</p> ]]> Sun, 30 Oct 2022 00:22:24 +0000 https://equitynational.instatus.com/incident/cl9ulyb1z363543lcn44u374fi5 https://equitynational.instatus.com/incident/cl9ulyb1z363543lcn44u374fi5 my.equitynational.com isn't accessible at the moment (automated) Type: Incident Duration: 1 day, 5 hours and 31 minutes Affected Components: my.equitynational.com Sep 6, 09:22:23 GMT+0 - Resolved - my.equitynational.com is now operational! This update was created by an automated monitoring service. Sep 6, 08:52:52 GMT+0 - Investigating - my.equitynational.com cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 1 day, 5 hours and 31 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>09:22:23</var> GMT+0</small><br><strong>Resolved</strong> - my.equitynational.com is now operational! This update was created by an automated monitoring service..</p> <p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>08:52:52</var> GMT+0</small><br><strong>Investigating</strong> - my.equitynational.com cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Tue, 6 Sep 2022 08:52:52 +0000 https://equitynational.instatus.com/incident/cl7pyerai1126730san1guzm0778 https://equitynational.instatus.com/incident/cl7pyerai1126730san1guzm0778 my.equitynational.com isn't accessible at the moment (automated) Type: Incident Duration: 1 day, 5 hours and 48 minutes Affected Components: my.equitynational.com Sep 6, 08:22:43 GMT+0 - Resolved - my.equitynational.com is now operational! This update was created by an automated monitoring service. Sep 6, 07:52:55 GMT+0 - Investigating - my.equitynational.com cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 1 day, 5 hours and 48 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>08:22:43</var> GMT+0</small><br><strong>Resolved</strong> - my.equitynational.com is now operational! This update was created by an automated monitoring service..</p> <p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>07:52:55</var> GMT+0</small><br><strong>Investigating</strong> - my.equitynational.com cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Tue, 6 Sep 2022 07:52:55 +0000 https://equitynational.instatus.com/incident/cl7pw9od8890771qwn176v8gf7a https://equitynational.instatus.com/incident/cl7pw9od8890771qwn176v8gf7a my.equitynational.com isn't accessible at the moment (automated) Type: Incident Duration: 1 day, 4 hours and 52 minutes Affected Components: my.equitynational.com Sep 6, 06:51:42 GMT+0 - Resolved - my.equitynational.com is now operational! This update was created by an automated monitoring service. Sep 6, 06:22:51 GMT+0 - Investigating - my.equitynational.com cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 1 day, 4 hours and 52 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>06:51:42</var> GMT+0</small><br><strong>Resolved</strong> - my.equitynational.com is now operational! This update was created by an automated monitoring service..</p> <p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>06:22:51</var> GMT+0</small><br><strong>Investigating</strong> - my.equitynational.com cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Tue, 6 Sep 2022 06:22:51 +0000 https://equitynational.instatus.com/incident/cl7pt1uak576957tsneu59wh1pg https://equitynational.instatus.com/incident/cl7pt1uak576957tsneu59wh1pg