Equity National Title - Notice history

All systems operational

equitynationaltitle.com - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

my.equitynational.com - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

eclosingsbyequity.com - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

ResWare - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Notice history

Dec 2023

IT – ResWare Memory Error – Service Disruption
Scheduled for December 08, 2023 at 6:00 PM – 6:15 PM 15 minutes
  • In progress
    December 08, 2023 at 6:00 PM
    In progress
    December 08, 2023 at 6:00 PM

    Maintenance is now in progress

  • Planned
    December 08, 2023 at 6:00 PM
    Planned
    December 08, 2023 at 6:00 PM

    Impacted Service(s): ResWare, my.equitynational.com
    Scope of Work: ResWare Servers and SQL database will be restarted
    Expected Service Impact: ResWare servers and SQL Database will be restarted at 1pm.

    • During the restart, ResWare will be inaccessible internally and via Citrix
    • Additionally, my.equitynational.com will be inaccessible as well
    • Expected downtime of ~15 minutes
      Outage Window:
      Planned Start Date & Time: Friday 12/08/2023 1:00 PM ET
      Planned End Date & Time: Friday 12/08/2023 1:15 PM ET
      FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk.

    Email: helpdesk@equitynational.com
    Phone: 888-434-5500 x1023

Equity National IT - Planned Full System Outage (Saturday 3PM) - Completed
  • Completed
    December 02, 2023 at 11:20 PM
    Completed
    December 02, 2023 at 11:20 PM

    Maintenance has completed successfully.

    IT - Planned Outage (Network) - Notification

    Impacted Service(s): Internal and External Network Connectivity
    Scope of Work: Firmware Upgrades on Multiple Network Devices
    Expected Service Impact: Intermittent and(or) loss of:

    • Internet Connectivity
    • Connectivity to Internal Servers/Applications
    • External Citrix Environment Connectivity
    • Access to Internally Hosted Websites (i.e. my.equitynational.com)

    Outage Window:
    Start Date & Time: Saturday 12/2/2023 3:00 PM ET
    End Date & Time: Saturday 12/2/2023 6:19 PM ET

    FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk.

    Email: helpdesk@equitynational.com
    Phone: 888-434-5500 x1023

  • In progress
    December 02, 2023 at 8:00 PM
    In progress
    December 02, 2023 at 8:00 PM

    Maintenance is now in progress

  • Planned
    December 02, 2023 at 8:00 PM
    Planned
    December 02, 2023 at 8:00 PM

    IT - Planned Outage (Network) - Notification

    Impacted Service(s): Internal and External Network Connectivity
    Scope of Work: Firmware Upgrades on Multiple Network Devices
    Expected Service Impact: Intermittent and(or) loss of:

    • Internet Connectivity
    • Connectivity to Internal Servers/Applications
    • External Citrix Environment Connectivity
    • Access to Internally Hosted Websites (i.e. my.equitynational.com)

    Outage Window:
    Start Date & Time: Saturday 12/2/2023 3:00 PM ET
    End Date & Time: Saturday 12/2/2023 11:00 PM ET

    FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk.

    Email: helpdesk@equitynational.com
    Phone: 888-434-5500 x1023

Nov 2023

No notices reported this month

Oct 2023

IT – UPS Maintenance - Notification
  • Completed
    October 22, 2023 at 2:00 AM
    Completed
    October 22, 2023 at 2:00 AM

    Maintenance has completed successfully

  • In progress
    October 21, 2023 at 9:00 PM
    In progress
    October 21, 2023 at 9:00 PM

    Maintenance is now in progress

  • Planned
    October 21, 2023 at 9:00 PM
    Planned
    October 21, 2023 at 9:00 PM

    IT – UPS Maintenance - Notification

    Impacted Service(s): Uninterruptible Power Supply (UPS) Maintenance
    Scope of Work: Maintenance of current UPS and decommissioning of EOL (End of Life) UPS
    Expected Service Impact:
    -Potential for intermittent complete loss of network connectivity and internal/external services, including but not limited to:
    o Internal/External Internet Connectivity
    o Resware
    o My.equitynational.com
    o Workspace.equitynational.com (Citrix)
    o Titleorder.equitynational.com

    Outage Window:
    Planned Start Date & Time: Saturday 10/21/2023 5:00 PM ET
    Planned End Date & Time: Saturday 10/21/2023 10:00 PM ET

    FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk.

    Email: helpdesk@equitynational.com
    Phone: 888-434-5500 x1023

Oct 2023 to Dec 2023

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