Equity National Title - Notice history

Impacted Service(s): ResWare, my.equitynational.com
Scope of Work: ResWare Servers and SQL database will be restarted
Expected Service Impact: ResWare servers and SQL Database will be restarted at 1pm.

• During the restart, ResWare will be inaccessible internally and via Citrix
• Additionally, my.equitynational.com will be inaccessible as well
• Expected downtime of ~15 minutes
  Outage Window:
  Planned Start Date & Time: Friday 12/08/2023 1:00 PM ET
  Planned End Date & Time: Friday 12/08/2023 1:15 PM ET
  FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk.

Email: helpdesk@equitynational.com
Phone: 888-434-5500 x1023

IT - Planned Outage (Network) - Notification

Impacted Service(s): Internal and External Network Connectivity
Scope of Work: Firmware Upgrades on Multiple Network Devices
Expected Service Impact: Intermittent and(or) loss of:

• Internet Connectivity
• Connectivity to Internal Servers/Applications
• External Citrix Environment Connectivity
• Access to Internally Hosted Websites (i.e. my.equitynational.com)

Outage Window:
Start Date & Time: Saturday 12/2/2023 3:00 PM ET
End Date & Time: Saturday 12/2/2023 11:00 PM ET

FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk.

Email: helpdesk@equitynational.com
Phone: 888-434-5500 x1023