equitynationaltitle.com - Operational
equitynationaltitle.com
my.equitynational.com - Operational
my.equitynational.com
eclosingsbyequity.com - Operational
eclosingsbyequity.com
ResWare - Operational
Citrix - Operational
Citrix
Notice history
View current statusOct 2024
- Completed · October 03, 2024 at 2:00 AMUTCMaintenance has completed successfully
- In progress · October 03, 2024 at 12:00 AMUTCMaintenance is now in progress
- Planned · October 03, 2024 at 12:00 AMUTC
Impacted Service(s):
Network Connectivity
Scope of Work:
Firewall Firmware Upgrade
Description:
Firewall Firmware upgrade to ensure up-to-date security, patch vulnerabilities, and improve system performance.
Expected Service Impact:
Intermittent and(or) loss of:
Internet Connectivity
Connectivity to Internal Servers/Applications
External Citrix Environment Connectivity
Access to Internally Hosted Websites (i.e. my.equitynational.com)
Outage Window:
Planned Start Date & Time: Wednesday 10/2/2024 8:00 PM ET
Planned End Date & Time: Wednesday 10/2/2024 10:00 PM ET
FURTHER INFORMATION
To request further information regarding this outage please contact the IT help desk.
Email: helpdesk@equitynational.com
Phone: 888-434-5500 x1023
Sep 2024
- Completed · September 18, 2024 at 2:00 AMUTCMaintenance has completed successfully
- In progress · September 17, 2024 at 11:00 PMUTCMaintenance is now in progress
- Planned · September 17, 2024 at 11:00 PMUTC
Impacted Service(s):
Network Connectivity
Scope of Work:
Server Room Equipment Installation/Move
Description:
New equipment for Backup and Disaster Recovery will be installed. Current equipment for virtual servers will be moved to a different rack.
Expected Service Impact:
Intermittent and(or) loss of:
Internet Connectivity
Connectivity to Internal Servers/Applications
External Citrix Environment Connectivity
Access to Internally Hosted Websites (i.e. my.equitynational.com)
Outage Window:
Planned Start Date & Time: Tuesday 9/17/2022 7:00 PM ET
Planned End Date & Time: Tuesday 9/17/2022 10:00 PM ET
FURTHER INFORMATION
To request further information regarding this outage please contact the IT help desk.
Email: helpdesk@equitynational.com
Phone: 888-434-5500 x1023
Aug 2024
- Completed · August 28, 2024 at 1:00 AMUTCMaintenance has completed successfully
- In progress · August 27, 2024 at 10:00 PMUTCMaintenance is now in progress
- Planned · August 27, 2024 at 10:00 PMUTC
Impacted Service(s):
Telecom (Phone Service) – Inbound/Outbound Calls
Scope of Work:
Telecom (Phone Service) – Inbound/Outbound Calls; provider testing & configuration
Description:
Telecom (Phone Service) – Inbound/Outbound calls; testing & configuration will be performed. During testing & configuration, phones (inbound/outbound calls) will be unavailable intermittently with potential for impact lasting approximately 1-3 hours.
Expected Service Impact:
Intermittent and(or) loss of:
Telecom (Phone Service) – Inbound/Outbound Calls
Outage Window:
Planned Start Date & Time: Tuesday 8/27/2024 6:00 PM ET
Planned End Date & Time: Tuesday 8/27/2024 9:00 PM ET
FURTHER INFORMATION
To request further information regarding this outage please contact the IT help desk.
Email: helpdesk@equitynational.com
Phone: 888-434-5500 x1023
- Completed · August 22, 2024 at 12:53 AMUTCMaintenance has completed successfully.
- In progress · August 21, 2024 at 11:00 PMUTCMaintenance is now in progress
- Planned · August 21, 2024 at 11:00 PMUTC
Impacted Service(s):
Network Connectivity
Scope of Work:
Reconfiguration of Networking Equipment/ISP Connectivity
Description:
Expected Service Impact:
Intermittent and(or) loss of:
Internet Connectivity
Connectivity to Internal Servers/Applications
External Citrix Environment Connectivity
Access to Internally Hosted Websites (i.e. my.equitynational.com)
Outage Window:
Planned Start Date & Time: Wednesday 7/27/2022 8:00 PM ET
Planned End Date & Time: Wednesday 7/27/2022 10:00 PM ET
FURTHER INFORMATION
To request further information regarding this outage please contact the IT help desk.
Email: helpdesk@equitynational.com
Phone: 888-434-5500 x1023
- Completed · August 18, 2024 at 2:00 AMUTCMaintenance has completed successfully
- In progress · August 17, 2024 at 7:00 PMUTCMaintenance is now in progress
- Planned · August 17, 2024 at 7:00 PMUTC
Impacted Service(s):
Network Connectivity
Scope of Work:
Reconfiguration of Networking Equipment/ISP Connectivity
Description:
Testing/Implementing new SD-WAN (COX) circuit for connectivity. Intermittent loss of connectivity to be expected.
Expected Service Impact:
Intermittent and(or) loss of:
Internet Connectivity
Connectivity to Internal Servers/Applications
External Citrix Environment Connectivity
Access to Internally Hosted Websites (i.e. my.equitynational.com)
Outage Window:
Planned Start Date & Time: Saturday 8/17/2024 3:00 PM ET
Planned End Date & Time: Saturday 8/17/2024 10:00 PM ET
FURTHER INFORMATION
To request further information regarding this outage please contact the IT help desk.
Email: helpdesk@equitynational.com
Phone: 888-434-5500 x1023
- Completed · August 14, 2024 at 11:50 PMUTCMaintenance has completed successfully.
- In progress · August 14, 2024 at 11:00 PMUTCMaintenance is now in progress
- Planned · August 14, 2024 at 11:00 PMUTC
Impacted Service(s):
Network Connectivity
Scope of Work:
Reconfiguration of Networking Equipment/ISP Connectivity
Description:
Testing new SD-WAN (COX) circuit for connectivity. Intermittent loss of connectivity to be expected.
Expected Service Impact:
Intermittent and(or) loss of:
Internet Connectivity
Connectivity to Internal Servers/Applications
External Citrix Environment Connectivity
Access to Internally Hosted Websites (i.e. my.equitynational.com)
Outage Window:
Planned Start Date & Time: Wednesday 8/14/2024 7:00 PM ET
Planned End Date & Time: Wednesday 8/14/2024 10:00 PM ET
FURTHER INFORMATION
To request further information regarding this outage please contact the IT help desk.
Email: helpdesk@equitynational.com
Phone: 888-434-5500 x1023