Impacted Service(s): ResWare, my.equitynational.com
Scope of Work: ResWare Servers and SQL database will be restarted
Expected Service Impact: ResWare servers and SQL Database will be restarted at 1pm.
During the restart, ResWare will be inaccessible internally and via Citrix
Additionally, my.equitynational.com will be inaccessible as well
Expected downtime of ~15 minutes
Outage Window:
Planned Start Date & Time: Friday 12/08/2023 1:00 PM ET
Planned End Date & Time: Friday 12/08/2023 1:15 PM ET
FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk.