Equity National Title - Notice history

Impacted Service(s):

Network Connectivity

Scope of Work:

Firewall Firmware Upgrade

Description:

Firewall Firmware upgrade to ensure up-to-date security, patch vulnerabilities, and improve system performance.

Expected Service Impact:

Intermittent and(or) loss of:

• Internet Connectivity

• Connectivity to Internal Servers/Applications

• External Citrix Environment Connectivity

• Access to Internally Hosted Websites (i.e. my.equitynational.com)

Outage Window:

Planned Start Date & Time: Wednesday 10/2/2024 8:00 PM ET

Planned End Date & Time: Wednesday 10/2/2024 10:00 PM ET

FURTHER INFORMATION

To request further information regarding this outage please contact the IT help desk.

Email: helpdesk@equitynational.com

Phone: 888-434-5500 x1023

Impacted Service(s):

Network Connectivity

Scope of Work:

Server Room Equipment Installation/Move

Description:

New equipment for Backup and Disaster Recovery will be installed. Current equipment for virtual servers will be moved to a different rack.

Expected Service Impact:

Intermittent and(or) loss of:

• Internet Connectivity

• Connectivity to Internal Servers/Applications

• External Citrix Environment Connectivity

• Access to Internally Hosted Websites (i.e. my.equitynational.com)

Outage Window:

Planned Start Date & Time: Tuesday 9/17/2022 7:00 PM ET

Planned End Date & Time: Tuesday 9/17/2022 10:00 PM ET

FURTHER INFORMATION

To request further information regarding this outage please contact the IT help desk.

Email: helpdesk@equitynational.com

Phone: 888-434-5500 x1023

Impacted Service(s):

Telecom (Phone Service) – Inbound/Outbound Calls

Scope of Work:

Telecom (Phone Service) – Inbound/Outbound Calls; provider testing & configuration

Description:

Telecom (Phone Service) – Inbound/Outbound calls; testing & configuration will be performed. During testing & configuration, phones (inbound/outbound calls) will be unavailable intermittently with potential for impact lasting approximately 1-3 hours.

Expected Service Impact:

Intermittent and(or) loss of:

• Telecom (Phone Service) – Inbound/Outbound Calls

Outage Window:

Planned Start Date & Time: Tuesday 8/27/2024 6:00 PM ET

Planned End Date & Time: Tuesday 8/27/2024 9:00 PM ET

FURTHER INFORMATION

To request further information regarding this outage please contact the IT help desk.

Email: helpdesk@equitynational.com

Phone: 888-434-5500 x1023

Impacted Service(s):

Network Connectivity

Scope of Work:

Reconfiguration of Networking Equipment/ISP Connectivity

Description:

Expected Service Impact:

Intermittent and(or) loss of:

• Internet Connectivity

• Connectivity to Internal Servers/Applications

• External Citrix Environment Connectivity

• Access to Internally Hosted Websites (i.e. my.equitynational.com)

Outage Window:

Planned Start Date & Time: Wednesday 7/27/2022 8:00 PM ET

Planned End Date & Time: Wednesday  7/27/2022 10:00 PM ET

FURTHER INFORMATION

To request further information regarding this outage please contact the IT help desk.

Email: helpdesk@equitynational.com

Phone: 888-434-5500 x1023

Impacted Service(s):

Network Connectivity

Scope of Work:

Reconfiguration of Networking Equipment/ISP Connectivity

Description:

Testing/Implementing new SD-WAN (COX) circuit for connectivity. Intermittent loss of connectivity to be expected.

Expected Service Impact:

Intermittent and(or) loss of:

• Internet Connectivity

• Connectivity to Internal Servers/Applications

• External Citrix Environment Connectivity

• Access to Internally Hosted Websites (i.e. my.equitynational.com)

Outage Window:

Planned Start Date & Time: Saturday 8/17/2024 3:00 PM ET

Planned End Date & Time: Saturday 8/17/2024 10:00 PM ET

FURTHER INFORMATION

To request further information regarding this outage please contact the IT help desk.

Email: helpdesk@equitynational.com

Phone: 888-434-5500 x1023

Impacted Service(s):

Network Connectivity

Scope of Work:

Reconfiguration of Networking Equipment/ISP Connectivity

Description:

Testing new SD-WAN (COX) circuit for connectivity. Intermittent loss of connectivity to be expected.

Expected Service Impact:

Intermittent and(or) loss of:

• Internet Connectivity

• Connectivity to Internal Servers/Applications

• External Citrix Environment Connectivity

• Access to Internally Hosted Websites (i.e. my.equitynational.com)

Outage Window:

Planned Start Date & Time: Wednesday 8/14/2024 7:00 PM ET

Planned End Date & Time: Wednesday 8/14/2024 10:00 PM ET

FURTHER INFORMATION

To request further information regarding this outage please contact the IT help desk.

Email: helpdesk@equitynational.com

Phone: 888-434-5500 x1023