Equity National Title - Notice history

All systems operational

equitynationaltitle.com - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 99.85%Mar · 100.0%
Jan 2023
Feb 2023
Mar 2023

my.equitynational.com - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 99.93%Mar · 99.13%
Jan 2023
Feb 2023
Mar 2023

eclosingsbyequity.com - Operational

99% - uptime
Jan 2023 · 97.70%Feb · 99.93%Mar · 99.86%
Jan 2023
Feb 2023
Mar 2023

ResWare - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%
Jan 2023
Feb 2023
Mar 2023

Citrix - Operational

100% - uptime
Jan 2023 · 100.0%Feb · 100.0%Mar · 100.0%
Jan 2023
Feb 2023
Mar 2023

Notice history

Mar 2023

My.equitynational.com - 2 Factor Login Issues
  • Resolved
    Resolved

    This incident has been resolved.

    2 Factor Authentication is functioning again. If you're 2FA was temporarily disabled to resolve any login issues today. It will be re-enabled, and you will need to rescan the QR code on your next login.

    We apologize for any inconvenience this incident has caused.

    Thank you, Equity National Title IT

  • Identified
    Identified

    We are currently experiencing issues with the 2nd factor on user authentication on my.equitynational.com.

    Please reach out to helpdesk@equitynational.com if you are having issues logging into my.equitynational.com.

    Thank you, Equity National IT

IT - Unplanned Outage - Notification
  • Completed
    March 16, 2023 at 4:04 PM
    Completed
    March 16, 2023 at 4:04 PM

    IT - Planned Outage - Notification

    Impacted Service(s): My.equitynational.com
    Scope of Work: Rebooting server to resolve issue with title ordering.
    Expected Service Impact: My.equitynational.com will be down for 5-10 minutes

    Outage Window:
    Planned Start Date & Time: Thursday 03/16/2023 12:15 PM ET
    Planned End Date & Time: Thursday* 03/16/2023 12:25 PM ET

    FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk.

    Email: helpdesk@equitynational.com
    Phone: 888-434-5500 x1023

Feb 2023

Jan 2023

IT - Planned Outage (Network) - Notification
  • Completed
    January 29, 2023 at 3:00 AM
    Completed
    January 29, 2023 at 3:00 AM

    Maintenance has completed successfully

  • In progress
    January 28, 2023 at 10:00 PM
    In progress
    January 28, 2023 at 10:00 PM

    Maintenance is now in progress

  • Planned
    January 28, 2023 at 10:00 PM
    Planned
    January 28, 2023 at 10:00 PM

    IT - Planned Outage (Network) - Notification

    Impacted Service(s): Internal and External Network Connectivity
    Scope of Work: Reconfiguration of Networking Equipment / Internet Service Provider (ISP) Connectivity
    Expected Service Impact: Intermittent and(or) loss of:

    • Internet Connectivity
    • Connectivity to Internal Servers/Applications
    • External Citrix Environment Connectivity
    • Access to Internally Hosted Websites (i.e. my.equitynational.com)

    Outage Window:
    Planned Start Date & Time: Saturday 1/28/2023 5:00 PM ET
    Planned End Date & Time: Saturday 1/28/2023 10:00 PM ET

    FURTHER INFORMATION: To request further information regarding this outage please contact the IT help desk.

    Email: helpdesk@equitynational.com
    Phone: 888-434-5500 x1023

Jan 2023 to Mar 2023

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