Equity National Title - IT – ResWare Memory Error – Service Disruption – Maintenance details

All systems operational

IT – ResWare Memory Error – Service Disruption

In progress
Scheduled for December 08, 2023 at 6:00 PM – 6:15 PM

Affects

my.equitynational.com

Under maintenance from 6:00 PM to 12:00 AM

ResWare

Under maintenance from 6:00 PM to 12:00 AM

Updates
  • In progress
    December 08, 2023 at 6:00 PM
    In progress
    December 08, 2023 at 6:00 PM

    Maintenance is now in progress

  • Planned
    December 08, 2023 at 6:00 PM
    Planned
    December 08, 2023 at 6:00 PM

    Impacted Service(s): ResWare, my.equitynational.com
    Scope of Work: ResWare Servers and SQL database will be restarted
    Expected Service Impact: ResWare servers and SQL Database will be restarted at 1pm.

    • During the restart, ResWare will be inaccessible internally and via Citrix
    • Additionally, my.equitynational.com will be inaccessible as well
    • Expected downtime of ~15 minutes
      Outage Window:
      Planned Start Date & Time: Friday 12/08/2023 1:00 PM ET
      Planned End Date & Time: Friday 12/08/2023 1:15 PM ET
      FURTHER INFORMATION To request further information regarding this outage please contact the IT help desk.

    Email: helpdesk@equitynational.com
    Phone: 888-434-5500 x1023